Tom Roush Mazda Mitsubishi - Service Center

This was my first service visit to Tom Roush. I did not have an appointment, but that was not a problem. I explained to Brian that I was having some issues with my SYNC and he did a great job of explaining have an appointment, but that was not a problem. I explained to Brian that I was having some issues with my SYNC and he did a great job of explaining the process to getting that corrected. The only thing that I would recommend is going over the service done to the car. I previously owned a Ford Explorer and the dealership that I had it serviced would go over the service being completed. More

Joe Rynard was extremely helpful and kind. There was a slight miscommunication which Susie Roush quickly corrected and we are in the process of aligning and figuring out the best way to move forward. Exc slight miscommunication which Susie Roush quickly corrected and we are in the process of aligning and figuring out the best way to move forward. Excellent dealership with excellent people, they really do care. More

I have always returned to the dealership for all my repairs and upkeep to my 2005 Mazda -6. The work has always been timely and efficent and reasonably priced for the majority of the work. The quality repairs and upkeep to my 2005 Mazda -6. The work has always been timely and efficent and reasonably priced for the majority of the work. The quality of the work is one of the reasons I just turned over 200,000 miles on my car i believe. When the time comes, I will be back for another Mazda at Tom Roush. More

Met me smiling.....gave me time estimate for service....coffee..tv remote..done..keys..explained paperwork...in and out within time estimate... wonderful service....what more could one ask for service....coffee..tv remote..done..keys..explained paperwork...in and out within time estimate... wonderful service....what more could one ask for ? Outstanding in every aspect. More

Your dealership has always been customer friendly. Stan did an excellent job making sure that all my concerns were addressed. He was very diligent in finding a solution to my car's problem. Thank goodness did an excellent job making sure that all my concerns were addressed. He was very diligent in finding a solution to my car's problem. Thank goodness it was covered without having to incur a deductible. I had to put NA for quality of work as I don't have the car back yet. I have been a very satisfied customer for several years now and hope that can continue for quite some time. Greg Huff More

I had a great experience with the service writers, Stan, and sales staff, Armando Lopez. The turnaround time for service completion, 10000 mile, was within an hour and included a car wash. and sales staff, Armando Lopez. The turnaround time for service completion, 10000 mile, was within an hour and included a car wash. More

All issues were taken care of in a timely manner. It was easy to schedule an appointment that was convenient for me. The coupon sent in the mail saved me money on the service. easy to schedule an appointment that was convenient for me. The coupon sent in the mail saved me money on the service. More

A little bit pricey, but all in all work was completed ahead of the time Stan said it would take. I will bring my Town Car back for service. ahead of the time Stan said it would take. I will bring my Town Car back for service. More

Great place to do business. They go out of their way to please the customer. I have purchased cars from Ed Martin and Tom O'Brien and Tom Roush Mazda service is the best. please the customer. I have purchased cars from Ed Martin and Tom O'Brien and Tom Roush Mazda service is the best. More

Quality everytime I walk in the door. Whether it is for sales or service, I am always very satisfied. I have recommended Roush to a friend and they did purchase and were very happy with their experience. sales or service, I am always very satisfied. I have recommended Roush to a friend and they did purchase and were very happy with their experience. I could have gone to someplace like "Jiffy Lube" for my oil change which would have been closer, however, I chose to drive to Roush which is not close, because of their service. More