Tom Roush Mazda Mitsubishi - Service Center

Quick and easy Visit lasted only 35 minutes, staff was friendly and the waiting area is very comfortable. Everything went very well! No waiting and the wi-fi is a ni Visit lasted only 35 minutes, staff was friendly and the waiting area is very comfortable. Everything went very well! No waiting and the wi-fi is a nice touch. More

Stan & Chris are great in Lincoln Service Always impressed with Stan. Tommy Roush was very helpful. Nice to see Chris on-board. Thanks to the mechanic that worked on my '14 MKZ. Special th Always impressed with Stan. Tommy Roush was very helpful. Nice to see Chris on-board. Thanks to the mechanic that worked on my '14 MKZ. Special thanks to Susie for prompt email replies and setting up appointment. Thanks to parts guy for touch-up paint too! BTW, is "topping off" engine fluids included with oil change/service? Thanks Darren Klingler More

Great Dealership / Awesome Experience / Highly Recommended "Tom Roush is the only dealership to purchase a car and have it serviced" My wife & I love these people. We have purchased many Lincolns from them a "Tom Roush is the only dealership to purchase a car and have it serviced" My wife & I love these people. We have purchased many Lincolns from them and would not think of going to another dealership to purchase a vehicle. After the sale, there service people are knowledgeable and extremely responsive to our needs. We have dealt with both Brian & (sorry I do not know his name) and they have taken care of my wife & I with awesome professionalism. Ford Motor Company should be extremely pleased to have Tom Roush as a dealership representing them. More

Great , as usual Appointment made, call from dealership worried about possible bad weather wondering if I wanted to change the appointment. Roads were OK so I was able Appointment made, call from dealership worried about possible bad weather wondering if I wanted to change the appointment. Roads were OK so I was able to keep the appointment. Loaner car was waiting and repairs were ready when promised. The dealership gives you a feeling of "family" or a "club" - not in an exclusive way, but in friendliness. I have owned many brands of cars from many dealerships and I would say that this is the nicest dealership that I have ever dealt with. More

Very Disappointed. . After good experafter good experiences the last couple visits this one was so unpleasant I'm pretty sure I won't be back. Even though the sign on the After good experafter good experiences the last couple visits this one was so unpleasant I'm pretty sure I won't be back. Even though the sign on the wall promises prompt service and competitive prices I received neither. My car stalled on the highway I had it towed there because I was told that they probably could look at it the next day. Scott said I didn't need to make an appointment. Once you get towed there they know you're trapped. It didn't checked till three days later. I was quoted $850 then $1,150 he didn't even check to see if the parts were in before calling me with the diagnosis and cost. Late the next afternoon he called to say it's almost ready but you really should replace these two rings and two nuts because they're old. Since I wasn't there to inspect the part, I had to agree. He said there are around 60 dollars (but probably cost $5 to make),each so your new total is $1450. I asked for the old parts. When I got home I opened the bag and realized there really was no reason to replace those four parts. very disappointed.... More

Great service My Lincoln rarely needs service, but when it does I can count on Tom Roush Lincoln for great service. My service writer, Stan Burnham, knows my voice My Lincoln rarely needs service, but when it does I can count on Tom Roush Lincoln for great service. My service writer, Stan Burnham, knows my voice when I call and sets up an appointment that is convenient for me. They always have a loaner car waiting for me when the repair will take any length of time. This particular visit I had some illness issues develop during the service and they were kind enough to bring my car home to me and pick up the loaner car thanks to Susie Cole. Amazing! More

Excellent as always Enjoy my experiences at Roush. Stan is great on the phone with my questions and in person for service. the entire dealership is excellent. Tom and Enjoy my experiences at Roush. Stan is great on the phone with my questions and in person for service. the entire dealership is excellent. Tom and Jeff included. I always drove a Mercury until this Lincoln and I LOVE it. More

Long Term Customer I have been getting my 2008 Mercury Mariner serviced at Tom Roush for the past 6 years and always trust their quality of work. I especially enjoy wor I have been getting my 2008 Mercury Mariner serviced at Tom Roush for the past 6 years and always trust their quality of work. I especially enjoy working with Stan Burnham in Service and his quality of customer care. More

Kirk Carpenter AJ is the consummate pro! Always on top of his game.as it relates to customer interaction. Service forgot my 100k mile checkup. A part needed to be or AJ is the consummate pro! Always on top of his game.as it relates to customer interaction. Service forgot my 100k mile checkup. A part needed to be ordered so they will do the checkup when part arrives. More

Great place Nice friendly staff very clean and comfortable love the dealership wish navigators were closer to the front entrance hope you give away popcorn day bu Nice friendly staff very clean and comfortable love the dealership wish navigators were closer to the front entrance hope you give away popcorn day but I love it here anyway I love my Lincoln More