Tom Roush Mazda Mitsubishi

Friendly and Organized This dealership was well organized, friendly and not too pushy. They had our best interests in mind and did not try to get us to spend more money than This dealership was well organized, friendly and not too pushy. They had our best interests in mind and did not try to get us to spend more money than we were wanting. Though the buying process took quite a bit of time, the staff remained patient and kind to us throughout the entire experience. More

Generally quick service on terrific Mazda vehicles Generally good place to do business although pricing on service a bit high. Sales operation very good but once again my negotiations on new car 2 year Generally good place to do business although pricing on service a bit high. Sales operation very good but once again my negotiations on new car 2 years ago were a bit err..not as well as I prefer. More

Just became a new Mazda fan! Andre was very informative about the CX-5 before, during, and after we test drove. He explained and had us use almost all of the features of the vehic Andre was very informative about the CX-5 before, during, and after we test drove. He explained and had us use almost all of the features of the vehicle, which was something neither of the other dealerships did for us. After we decided to purchase, Andre and his team made sure everything was taken care of before we drove away. More

Always wonderful This is the 3rd car I've gotten through Tom Roush, it's always been a pleasant experience! Comfortable setting and very friendly staff! I will be retu This is the 3rd car I've gotten through Tom Roush, it's always been a pleasant experience! Comfortable setting and very friendly staff! I will be returning. More

Found my dream car Sales rep, Brent Cassidy, was a joy to work with along with the finance and service reps. Truly a very professional staff. I have had previous pleasa Sales rep, Brent Cassidy, was a joy to work with along with the finance and service reps. Truly a very professional staff. I have had previous pleasant experiences with the Roush dealership on the Mazda service side with two Miatas that we have owned in the past. I was glad to stumble across the used Corvette that we purchased at your dealership this past week. The Car Guru internet site led me to the car that you had on your lot that I had been looking for. More

Outstanding customer service We were looking for vehicles at several dealerships and it was the customer service at Tom Roush that won us over. They answered every question in a t We were looking for vehicles at several dealerships and it was the customer service at Tom Roush that won us over. They answered every question in a timely manner and were flexible on our trade in as well as the price of the new vehicle. Best in the area. More

Repair I didn't have an appointment as service was booked, advisor said to drop in at a specific time anyway and would try to get me in. Service Co-ordinator I didn't have an appointment as service was booked, advisor said to drop in at a specific time anyway and would try to get me in. Service Co-ordinator worked us in and had us back on the road in 30 minutes. Thank you very much! More

Great Experience! Timely response and great customer service from initial drive to final purchase and follow-up! Sales person called me on his day off and setup everyt Timely response and great customer service from initial drive to final purchase and follow-up! Sales person called me on his day off and setup everything so I could purchase the same day. More

Very helpful and educational experience Ray was spent hours helping us learn how all of the electronics in the car worked. He was very knowledgeable and patient and with his help we are able Ray was spent hours helping us learn how all of the electronics in the car worked. He was very knowledgeable and patient and with his help we are able to truly enjoy our new car. More

Great inventory of used vehicles. Classy staff. Reasonable. I'm picky and I'm hard to please. My used car purchase experience w Tom Roush actually surprised me. My sales associate Brent Cassady was profession I'm picky and I'm hard to please. My used car purchase experience w Tom Roush actually surprised me. My sales associate Brent Cassady was professional, effective, fast, and reasonable. He has an obviously excellent working relationship with the finance manager because we didn't waste time having him run back and forth for a better deal. His first offer was reasonable. I didn't buy the first day. I thought about it for a couple of days, went back, and did the deal. Roush also gave me a fair trade value for my last car...much better than CarMax, TruWorth, or any other dealers in town. Would I do it over again? Yes. Thank you Tom Roush Team. More