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Tom Peacock Nissan - Service Center

Houston, TX

4.9
462 Reviews

462 Reviews of Tom Peacock Nissan - Service Center

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August 01, 2023

The service representative was so courteous and helpful. I will definitely come back for all of my service needs! More

by Kisha Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 31, 2023

Service recall. Arrived to immediate response by service staff.Explained repair required fully.Gave estimated time for completion.Secured shuttle to home.Professional More

by megbones2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2023

Muy amables nos ayudan bastante en la compra Como en los servicios, el servicio es muy rapido More

by roci05150309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Tom Peacock Nissan responded

Gracias por las felicitaciones. Hacemos todo lo posible para garantizar una experiencia positiva para nuestros clientes y nos complace saber que fue lo que recibió. Si requiere asistencia en asuntos automotrices con la cual podemos ayudarlo, no dude en contactarnos. Sinceramente, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 15, 2023

The 2 people I had service my vehicle was absolutely top notched, since I had been coming to get oil change service, the waiting room very clean the gentleman help me with my bags and everything, I love my More

by camrychick65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dewayne
Jul 17, 2023 -

Tom Peacock Nissan responded

It’s great to know that Dewayne provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 14, 2023

All employees treat me like family and explain everything to me about the work that needs to be done on my vehicle to keep it running the best it can More

by djshane63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 14, 2023

Very good professional staff, they kept me updated with everything that was going on and very nice and knowledgeable!! More

by tionnoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 11, 2023

Excellent service and quality work, good customer service and friendly people at Tom Peacook, congratulations More

by Manuelardon50
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 06, 2023

I was not feeling good about going to a car dealership for car service. After the last dealership service one my car. But after my experience Nissan dealership I'm ok now More

by wanda ve an
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz Fuentes
Jul 06, 2023 -

wanda ve an responded

No complaints about service

June 24, 2023

We received fast and friendly service from Oswaldo. Oswaldo communicated frequently and made sure we received our vehicle on time. Thank you! More

by Dentdaddy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas, Oswaldo
Jun 26, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 23, 2023

In spite of a storm causing a Dealership power outage: My service advisor Hailee Warner was able to coordinate all required service most efficiently with very satisfactory results . More

by tlalbin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee Warner
Jun 26, 2023 -

Tom Peacock Nissan responded

Thank you for this amazing review and shoutout for Hailee! We really appreciate your business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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