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Tom Peacock Nissan - Service Center

Houston, TX

4.9
462 Reviews

462 Reviews of Tom Peacock Nissan - Service Center

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September 25, 2023

Great customer service, friendly helpful staff. They are quick and very informative. The wait time is comfortable and customer centered. More

by kathrynkwisdom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Tom Peacock Nissan responded

Kathryn, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 22, 2023

I took my car to Tom Peacock Nissan for an oil change and got an excellent service, they did a great inspection and told me what my car needs. I agree on some of the services including the battery change More

by Deyanira Arriga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena
Sep 25, 2023 -

Tom Peacock Nissan responded

Hi Deyanira, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 18, 2023

The Customer service was excellent and the work completed was done in a timely manner. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Serena Perez
Sep 18, 2023 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience, Lynn! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 13, 2023

Great customer service and friendly I will recommend my friends and family. Keep it up. More

by victorstruck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Victor. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 07, 2023

Tom Peacock is a very organized dealership. Friendly and helpful employees. If you have a question and your service person is busy the other service employees are willing to help. Very goo More

by missv531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can't remember names but her name and my service invoice is in the car
Sep 07, 2023 -

missv531 responded

These are my words, good service

Sep 08, 2023 -

Tom Peacock Nissan responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 20, 2023

I am pleased with Nissan on I-45 and Airtex. I just need the shop to send out more coupons to their loyal customers . More

by ranthagriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My person was very professional. I can't think of his name..
Aug 21, 2023 -

Tom Peacock Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Aug 21, 2023 -

ranthagriffin responded

Thanks.

August 19, 2023

I had a excellent experience with this location. Customer service was friendly and helpful. My car was fixed in a timely manner I am very pleased. More

by tymayes46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Tom Peacock Nissan responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 17, 2023

I appreciate Mr. Oswaldo for his patience and help, and being a good listener he's awesome. More

by rowdyross77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
Aug 17, 2023 -

Tom Peacock Nissan responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 13, 2023

My service advisor Dewayne was great ! He had great customer service! I even got a free car wash More

by Kl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dewayne b
Aug 14, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2023

Fast eland friendly staff! Always ready to help their customers at all requests and when needed More

by fauna_09_octal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Tom Peacock Nissan responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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