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Tom Peacock Nissan - Service Center

Houston, TX

4.9
462 Reviews

462 Reviews of Tom Peacock Nissan - Service Center

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January 06, 2024

Hailee provided excellent service. It is because of her an Feliz Fuentes that keeps me as a customer. I would highly recommend these two service advisors to my friends— professional, h More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee and Feliz Fuentes
Jan 08, 2024 -

Tom Peacock Nissan responded

Thank you for this amazing review and shout-outs for both Hailee and Feliz! We really appreciate your business, Bob. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 10, 2023

Love this dealer. Nice people and really good service when needed. Will always go back service. Plus service doesn't take long. Been going back for oil changes and h More

by mr.woods9161974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 03, 2023

Great place to buy and trade your vehicle. The people are very helpful and friendly. Love it here “) P.S.Also they have new great electric vehicles. More

by Humbe123D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 30, 2023

Want to thank Haley for being my MVP again, thank the guys in the Service department More

by Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee Sykes
Oct 30, 2023 -

Bird responded

My name is Andrea Berryman, and I sent the message about,Hailee Sykes - Werner, that's my MVP,and the guys in the Service Department also. Thank you 😊

Oct 31, 2023 -

Tom Peacock Nissan responded

Andrea, it’s great to know that Hailee provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 26, 2023

Dealership is nearby making services to my car convenient . Everyone in the entire dealership is super nice! Including the cleaning personnel. More

by Cldarden2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Read, Carlos Flores
Oct 26, 2023 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 25, 2023

I was completely impressed with your service crew, because they were so nice and courteous More

by carl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Tom Peacock Nissan responded

Hi carl, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 20, 2023

Everyone acknowledged me and was friendly. Fast service and answered any questions. I will come back for my services again. Better than Robbins Nissan. At Robbins it’s about what they CAN’T d More

by lmpetro756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee
Oct 23, 2023 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 17, 2023

Service was excellent. Attendants was very courteous . Very friendly and informative. Good job. Nice waiting area and snacks. More

by HERTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena. Very professional.
Oct 18, 2023 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Hertes. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 13, 2023

Tom peacock has excellent service great customer service anytime u inquire on anything they r there to respond your concerns More

by dinej960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Tom Peacock Nissan responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 26, 2023

Customer service is excellent and Service was fast. Keep up the good work. thank you More

by Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Tom Peacock Nissan responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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