Tom Peacock Nissan - Service Center

My experience was very pleasant. My serviceman was very professional and helpful. He took time with me and allowed me to ask questions. He was patient and kind with me. My serviceman was very professional and helpful. He took time with me and allowed me to ask questions. He was patient and kind with me. More

GREAT SERVICE J.R. in service is Awesome. I will definitely go back. He was really helpful and definitely fast was out to ask if I need help within 5 mins. J.R. in service is Awesome. I will definitely go back. He was really helpful and definitely fast was out to ask if I need help within 5 mins. More

Excellent Customer Service The customer service represenative was very informative, she also made sure to explain when my filters and brakes were at the time and that at 3000 mi The customer service represenative was very informative, she also made sure to explain when my filters and brakes were at the time and that at 3000 miles i would probably need to look at replacing my brakes. More

Really bad experience I had a bad experience in this dealership. I bought a Nissan Versa 2016 with only 13,500 miles two months ago and the car had an issue right out the I had a bad experience in this dealership. I bought a Nissan Versa 2016 with only 13,500 miles two months ago and the car had an issue right out the dealership that I didn't notice right away. Once I brought the car back to the dealer they didn't want to take responsibility but the worse part was the customer service not just from the employees but the managers as well. When we talked to the manager he brought us the car fax and we notice the car was brought in when it had only 181 miles for the ailment service, we believe the car had issues from the start but we were not notified of this when we bought the car. Now I have to pay 1,500 since the dealer didn't want to take responsibility and buy both of the rear tires so the car can be in good condition. For this reason I do not recommend this dealership. Tom Peacock Nissan. I would never buy another car from there. More

Muy mala experiencia Creo que este diler no merece ni una estrella. Compre un auto aquí hace tres meses y el carro salió con un defecto el cual el diler jamás quiso respo Creo que este diler no merece ni una estrella. Compre un auto aquí hace tres meses y el carro salió con un defecto el cual el diler jamás quiso responder. Lo peor fue el trato que me dieron, desde servicio al cliente hasta el manager general. Un mes tuve el carro ahí y nunca me solucionaron el problema será x qué soy hispano me sentí discriminado y x tal motivo expresó mi experiencia solo pude manejar el carro x un mes y ahora me toca arreglarlo por fuera y pagar x mi cuenta. La verdad no lo recomiendo y no volvería a comprar otro carro aquí el peor trato que he recibido.....ojo cuando vas a querer comprar te lo pintan todo muy bonito al momento de los problemas todos se hechan la bolita y nadie fue capas de resolver el problema lo peor que ya he escuchado que este diler tiene una mala reputación en servicio al cliente.. un cliente más insatisfecho que al diler no le importó perder... gracias x hacerme perder mi tiempo y mi dinero More

Joe Garcia is a wise man but quite busy I had a complain, and he reached to me though little later. He is a wise man. IF any issues please try to reach him. I had a complain, and he reached to me though little later. He is a wise man. IF any issues please try to reach him. More

Mad as xxxx Worst dealership ever. Would never go back even if the service was for free. Service manager hock was a total jerk on the phone and his boss would nev Worst dealership ever. Would never go back even if the service was for free. Service manager hock was a total jerk on the phone and his boss would never answered my repeated calls, even after telling the receptionist I was a very unhappy costumer. It just boils down to they don't care about you just your money. More

chargred for extra service that I requested not be done I went and purchased the part to be replaced and specifically requested what I wanted done to my vehicle. When I asked for a quote they gave a quote b I went and purchased the part to be replaced and specifically requested what I wanted done to my vehicle. When I asked for a quote they gave a quote but which included diagnostic test which I declined they run given I already knew what was wrong with my vehicle. Ms. Gordon in service stated that if I was requesting a certain service to be done that they would do that and I would not be charged. The tech Feliz quoted me a different price and I asked that they just do install and program ONLY!!!! I was still charged and they still did a diagnostic test which I did not receive nor did they explain if they found anything else wrong. When I spoke with the manager today he was rude and said I agreed for them to do the test and that they would credit my account which all I want is a refund of the $120 that I was charged.. I will not be going back to this dealership for service on my car they do not listen to customer when they ask something not be done. Mr. Munoz in parts was really friendly and helpful and was there when I said what I wanted done to my car. Even on the receipt only says labor charge and does not have how much I was actually charged for install and programming. The cashier was even confused so I feel as if they scammed me and it's not fair especially since I'm a single mother and all I needed was what I asked when I already knew what the problem was..... More

BEST ! I love the atmosphere all the stag to friendly I love the way treat me all the time when I need any services also have the best solution for anything I love the atmosphere all the stag to friendly I love the way treat me all the time when I need any services also have the best solution for anything I recommend this place 💯?? More

Service department The service director Rich was amazing! He went out of his way to take care of a long time customer. We really appreciate everything he did for us. I r The service director Rich was amazing! He went out of his way to take care of a long time customer. We really appreciate everything he did for us. I really appreciate when people have great customer service. Thanks again. More