Tom Peacock Nissan - Service Center
Houston, TX
462 Reviews of Tom Peacock Nissan - Service Center
Terrible Service Took my vehicle in for 10,000 mile service. Specifically requested that they NOT wash my vehicle in their car wash, because the automated car washes l Took my vehicle in for 10,000 mile service. Specifically requested that they NOT wash my vehicle in their car wash, because the automated car washes leave huge scratches on vehicles if they have grit stuck in the spinning brushes. They completely ignored my request and washed my vehicle. Surprise I have a huge new scratch in my paint and they absolutely denied that their machine did it. So I get to leave with a huge scratch in my paint and they get to keep my money. Do NOT bring your car here. You will regret it. 0 star rating More
Great Repair Experience Service representative, Victor, was attentive and communicative. He arranged a ride home for me after dropping off the truck, and called with frequent Service representative, Victor, was attentive and communicative. He arranged a ride home for me after dropping off the truck, and called with frequent update during the repair process. More
They actually do CARE ABOUT YOU & YOUR CAR! Stay was friendly and super knowledgeable about fixing my car, repairs were done in a timely manner & Mrs. Sonya Gordan is hands down the BEST (she lo Stay was friendly and super knowledgeable about fixing my car, repairs were done in a timely manner & Mrs. Sonya Gordan is hands down the BEST (she looks out for her customer's)! More
Service department These are the only peaple I would trust with myself and my Z.Great peaple all around.The service advisor and the service manager lift the dealership These are the only peaple I would trust with myself and my Z.Great peaple all around.The service advisor and the service manager lift the dealership to a great light,the service peaple who do all of the work in back are great!!!!I will always bring my car there for service or repair. More
Wonderful Service Experience The service representatives were so kind and professional. They made me feel very comfortable while I waited on my vehicle. They were very busy that The service representatives were so kind and professional. They made me feel very comfortable while I waited on my vehicle. They were very busy that day, but Chantal, the rep., was very honest with me and told me that it would be a little while. I appreciate the fact that she was so honest. She answered all of my questions. More
Great Service Advisor I appreciated my advisor Quinton. He kept me updated, and he was VERY knowledgeable about everything that I needed to work on pertaining to my car. He I appreciated my advisor Quinton. He kept me updated, and he was VERY knowledgeable about everything that I needed to work on pertaining to my car. He was very patient & nice. I had a million questions & he had a million answers. Very appreciative of his professionalism! I don’t know much about the mechanics of cars so the fact that I left the service department actually able to understand what & why I need things done makes me what to remain loyal to Tom Peacock Nissan. More
Fast friendly service I liked that I was greeted immediately by Quinton Thomas when I pulled up. He was able to answer all questions that I had. I was in and out in the tim I liked that I was greeted immediately by Quinton Thomas when I pulled up. He was able to answer all questions that I had. I was in and out in the time promised. More
Service Experience The politeness of Chantal the service rep and the timeliness of the service . Chantal state that my car would be ready at approximately 0900 and it The politeness of Chantal the service rep and the timeliness of the service . Chantal state that my car would be ready at approximately 0900 and it was. Snacks was also available in the waiting area. your car is always washed and vacuum when service is done. More
Great Service Expereince I have owned several Nissan Products, JR Fernandez is the best Service Advisor I have ever worked with. JR made the my service experience fantastic. I I have owned several Nissan Products, JR Fernandez is the best Service Advisor I have ever worked with. JR made the my service experience fantastic. In the future I will do all my Nissan Vehicle Service at Tom Peacock Nissan. More
Great I’ve been taking my car here for about 3 years now and let me just tell you I wouldn’t take it anywhere else,great service,easy access to service,conv I’ve been taking my car here for about 3 years now and let me just tell you I wouldn’t take it anywhere else,great service,easy access to service,convenient location. More