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Tom Peacock Nissan - Service Center
Houston, TX
462 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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462 Reviews of Tom Peacock Nissan - Service Center
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June 06, 2018
They rocked and Wowed me Renee and your service manager rocked...they provided excellent customer service and communicated well... adapted to my plans... it was a great experi Renee and your service manager rocked...they provided excellent customer service and communicated well... adapted to my plans... it was a great experience!!! they wowed me... I teach quality at Texas A&M so I’m a tough customer More
by Professor
Employees Worked With
Renee and customer service manager
May 27, 2018
Amazing service Very prompt and friendly staff. Didn't have to wait too long before being serviced. Service staff answered all my questions. Will come back again Very prompt and friendly staff. Didn't have to wait too long before being serviced. Service staff answered all my questions. Will come back again More
by Cubana1988
Employees Worked With
Young Dexter
May 22, 2018
Over price for repairs Received a call on 5/21/2018 about my car needing a Stop Lamp Switch replace,part cost $39.99 total cost to replace from Tom Peacock Dealership $390.0 Received a call on 5/21/2018 about my car needing a Stop Lamp Switch replace,part cost $39.99 total cost to replace from Tom Peacock Dealership $390.00. My Cube had gone in for a warranty part that had been replace by the dealership back in 11/2017 when the car would not start and they had to replace the Electric Steering Lock at that time I was quoted $600.00 and we ended up paying $1200.00. I will not go back to Tom Peacock Nissan again in Houston Tx. More
by Cowboys01
Employees Worked With
Service advisors
April 28, 2018
Great Job Dexter is a Great Sales Representative he saved me money!!!And was able to get me a rented car.And my car runs great!!!Would buy a another car From To Dexter is a Great Sales Representative he saved me money!!!And was able to get me a rented car.And my car runs great!!!Would buy a another car From Tom Peacock More
by tanashahorn
Employees Worked With
Dexter
April 28, 2018
Pleased with service. Service manager never made me feel like I was wasting his time. I have been to dealership service centers ( Conroe Nissan) that made me feel like I wa Service manager never made me feel like I was wasting his time. I have been to dealership service centers ( Conroe Nissan) that made me feel like I was bugging them when I brought my car in for service. I will use Tom Peacock again. More
by B Martin
April 10, 2018
350Z owner I had my 350z repaired there after a accident.. They replaced a door with a new door but it was dented.. They filled my rear quarter panel with bondo I had my 350z repaired there after a accident.. They replaced a door with a new door but it was dented.. They filled my rear quarter panel with bondo and repainted it problem was it orange peeled and could see the bondo through the clear coat. They left off parts for the fenders. Didn't fill the radiator properly so when I picked it up it overheated. Still had grass and mud under the hood from the accident. They barely cleaned anything. Would never take a vehicle back to them or recommend them to anyone.. More
by srwspring
Employees Worked With
Paint and body manager
March 27, 2018
Excellent dealer to service your needs. My car was her king no sure what was wrong and it was checked out and diagnostic stated needed a transmission. The service was great. My car was her king no sure what was wrong and it was checked out and diagnostic stated needed a transmission. The service was great. More
by Gwenmarie
Employees Worked With
Sonya
March 25, 2018
Good Visit The service people were courteous and attentive. They got coffee for me while I waited and answered all of my questions once I was finished. The service people were courteous and attentive. They got coffee for me while I waited and answered all of my questions once I was finished. More
by DibollDiva
Employees Worked With
Ms. Gordon
March 16, 2018
Being Thorough is Key for Me I love that my consultant, Quinton Thomas, is always very thorough when it comes to my car. He takes the necessary time to ensure that all my concerns I love that my consultant, Quinton Thomas, is always very thorough when it comes to my car. He takes the necessary time to ensure that all my concerns are addressed and updates me on the actions that are imperative to increase my car's longevity. More
by Tamara Harrison
Employees Worked With
Quinton Thomas
March 13, 2018
My FIRST Nissan dealer experience. The service advisor was helpful, friendly and patient. He checked and informed me of all recalls for my car. The diagnosis was prompt and explained t The service advisor was helpful, friendly and patient. He checked and informed me of all recalls for my car. The diagnosis was prompt and explained to me clearly. Options were offered and selected and a quick estimate of time and expense was provided. More
by apjdad
Employees Worked With
Quintin
