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Tom Peacock Nissan - Service Center

Houston, TX

4.9
462 Reviews

462 Reviews of Tom Peacock Nissan - Service Center

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March 02, 2024

We have dealt with this dealership for years now and are very pleased with their service. More

by Babsgsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Mar 04, 2024 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 27, 2024

Keep text / email every 15min - 20min let me know what’s my car when job done More

by Duc Vuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez
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Feb 27, 2024 -

Tom Peacock Nissan responded

Duc, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 25, 2024

Service department is always helpful and pleasant. They have the best coffee you could have too. More

by kcs132010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Tom Peacock Nissan responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Tom Peacock Nissan. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 17, 2024

Excellent job and good attitude for talking about problems for my car tank for everything More

by felipemora0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2024 -

Tom Peacock Nissan responded

Felipe, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 17, 2024

Excellent Friendly Professional. Took care and kept me informed at all times. Really appreciated all. More

by Dolores
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Hailie
Report | Print
Feb 20, 2024 -

Tom Peacock Nissan responded

Dolores, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Tom Peacock Nissan! If there is anything else we can do for you, please feel free to give us a call. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 10, 2024

Excellent customer service. Very knowledgeable, helpfull, and honest. I highly recommend them. Wil definitely return. More

by mbustamante30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 14, 2024

A1 Customer Service the service departments was very courteous, friendly, and helpful! Not only did they meet the car need the CAR WASH was one thing I needed and I was very satisfied. More

by Vondrea.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2024 -

Tom Peacock Nissan responded

Your compliments and kind words mean so much to us and our team, Vondrea! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 12, 2024

I was able to get both my oil change and inspection done. The facility is very clean. My service advisor Serena was very bubbly. More

by Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena
Report | Print
Jan 12, 2024 -

Tom Peacock Nissan responded

Bee, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 09, 2024

This is only my second time receiving service at Tom Peacock Nissan. We only recently moved to Texas. They are so organized and good in this service department. This is my fourth Nissan lease and this i More

by Aemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Flores
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Jan 10, 2024 -

Tom Peacock Nissan responded

Aemi, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 07, 2024

Excelente service and professional I recommended to my friends family I love tom peacock Nissan More

by Juancompa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Juan. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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