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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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August 03, 2024

Eduardo was wonderful. Help me with my problem and service, and explained what and why I needed other work done to keep my car in good shape. More

by judy.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo
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Aug 06, 2024 -

Tom Peacock Nissan responded

Thank you for your fantastic review! I'm thrilled to hear that Eduardo was able to assist you with your service needs and provide clear explanations on maintaining your car. At Tom Peacock Nissan, I always strive to ensure our customers are well informed and satisfied. I look forward to seeing you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 03, 2024

Great service department. My service advisor Eddie Garcia was great and he was very accommodating. More

by robahen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 06, 2024 -

Tom Peacock Nissan responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with our service department and that Eddie was able to accommodate your needs. At Tom Peacock Nissan, I strive to provide top-notch service, and it's great to know that we met your expectations. I look forward to seeing you again for your next visit! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 31, 2024

I'm very pleased with the service here. My second time. Excellent service, coming back. More

by ybazan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon, Service Advisor
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Jul 31, 2024 -

Tom Peacock Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Tom Peacock Nissan for the second time. Your satisfaction means a lot to us, and we look forward to seeing you again. Don't hesitate to share your experience with others! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 18, 2024

Staff is friendly, professional, & competent. Time before car was ready was excellent. A very pleasant experience! More

by mikeruthmikeruthmikeruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena & Sonya
Report | Print
Jul 19, 2024 -

Tom Peacock Nissan responded

Thank you for choosing Tom Peacock Nissan and for sharing your positive experience with us. I am thrilled to hear that our staff provided you with friendly, professional, and competent service. I always strive to ensure that our customers have a pleasant experience from start to finish, and I am delighted to hear that we met your expectations. I look forward to the opportunity to assist you again in the future. Drive safely! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 17, 2024

My name Edna Cambrice I own 2014 Nissan Murano SV, she was originally purchased from Tom Peacock in fleet of Murano. I feel, Tom Peacock know how keep my vehicle in the highest performance. Plus the More

by ednacambrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez
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Jul 18, 2024 -

Tom Peacock Nissan responded

Thank you, Edna, for sharing your positive experience with us and for choosing Tom Peacock Nissan for your 2014 Nissan Murano SV! We're thrilled to hear that you find our maintenance services top-notch and that you always receive excellent customer care. We truly appreciate your kind words and look forward to seeing you again soon. Thank you for being a valued member of the Tom Peacock Nissan family. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 21, 2024

Excelente servicio trato amable y cortés no haría nunca volver a utilizar su servicio Gracias especiales al Señor Carlos Flores More

by Juan Alberto Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Tom Peacock Nissan responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario, Juan. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sinceramente, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 07, 2024

The express service staff are very helpful and very pleasant. The waiting room is comfortable. More

by Antoinette
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena and Hailey
Report | Print
Jun 10, 2024 -

Tom Peacock Nissan responded

Thank you, Antoinette, for taking the time to share your positive experience with us at Tom Peacock Nissan. We're delighted to hear that our express service staff was helpful and pleasant, and that you found our waiting room comfortable. We appreciate your kind words and hope to welcome you back in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 25, 2024

Professional friendly staff. They always seem attentive and strive to repair or service my vehicle with expertise. Very pleased with the services provided. More

by dmcmi69606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024

They where great I had situation ( funeral ) Carlos was able to accommodate me , getting in , rental and own way he understood my time was valuable that day More

by paulwanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman at rental Carl was very helpful as well team work
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May 20, 2024 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us, Paul. We are glad to hear that Carlos was able to assist you during a difficult time. Please know that we are always here to help make things easier for you. If you need anything else in the future, don't hesitate to reach out to Tom Peacock Nissan. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 11, 2024

I was able to schedule an appointment the night before. Minimal wait time before service. Overall great customer service. More

by lg7htx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee Sykes-Werner
Report | Print
May 13, 2024 -

Tom Peacock Nissan responded

Thank you for choosing Tom Peacock Nissan for your service needs! We're thrilled to hear you had a positive experience with us, from scheduling to minimal wait times. We appreciate your kind words about our customer service and look forward to serving you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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