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Tom Peacock Nissan - Service Center

Houston, TX

4.9
462 Reviews

462 Reviews of Tom Peacock Nissan - Service Center

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August 08, 2020

Service representative was knowledgeable and courteous. Gave me expected time of wait, which was correct. Left with car wash and car service to my satisfaction. More

by jorgeybarrasr
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo Olvera
Aug 13, 2020 -

Tom Peacock Nissan responded

We are glad to hear you enjoyed your recent visit to our service department. At Tom Peacock Nissan we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Please let us know if there is anything else that we can assist you with. Kind regards, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2020

Friendly, knowledgeable, professional staff. Spacious clean lobby with plenty of comfortable spots to sit. There was tv entertainment, snacks, coffee and water. They told me 2.5 hours wait and it was rig More

by Danicov87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Tom Peacock Nissan responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Tom Peacock Nissan again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 20, 2020

Excellent service I always go to Feliz Fuentes when I need service. He is very attentive & a professional guy. He gets right on it. He has a pleasant personality and ea More

by sheila mylar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feliz Fuentes
Jul 23, 2020 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 09, 2020

Loyal and consistent experience with service Ms. Glenda received me in the service department. She took notes of the reason I came to visit. The oil change and tire rotation was completed as requ More

by luiswithmercy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2020 -

Tom Peacock Nissan responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Tom Peacock Nissan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 04, 2020

James made my first car purchase a great experience! He was patient, informative and really went out his way to help me find what I needed, If you need anything he is your man! More

by deansiv33
Recommend Dealer
Yes
Employees Worked With
James Milton
Jun 08, 2020 -

Tom Peacock Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 15, 2020

My Murano caught fire and can’t get help My Murano caught fire with my my wife onboard and burned to the ground. This was eight days ago and the dealer who I have bought two vehicles from kee More

by Julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2020 -

Tom Peacock Nissan responded

We appreciate you taking the time to reach out to us. We are currently looking into this matter and will be in touch shortly.

April 15, 2020

Amazing customer Service Great customer service - always quick to answer questions and make sure that I understand everything being done with my vehicle when in service. Will More

by One who works
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 11, 2020

Great customer service, fixed my AC and replaced my Radiator hoses.. Explained all the repairs and cost and repairs were done in a timely manner. More

by One who works
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 27, 2020

Great service I have bought several cars from Tom Peacock and they did a great job and took care of all my needs. Will bring friends and family here also. More

by Patricia Boutte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Williams
Apr 06, 2020 -

Tom Peacock Nissan responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to work with us again for any automotive need that you might have. Until then, take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 30, 2020

Tom Peacock Nissan Great Service I liked the fast and friendly service. My oil and filter change took 45 minutes and that included the great car wash. I was kept up to date on my ca More

by spyderdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oswaldo Olvera
Jan 30, 2020 -

Tom Peacock Nissan responded

Thank you for this amazing review! We really appreciate your business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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