Back

Tom Peacock Nissan - Service Center

Houston, TX

4.9
462 Reviews

462 Reviews of Tom Peacock Nissan - Service Center

Sort by
September 01, 2020

Tom Peacock Nissan provides excellent service. The wait time was very good. Customer service is great. The price was within my budget. I will recommend my friends and family. More

by rmlouise12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Rivera
Sep 05, 2020 -

Tom Peacock Nissan responded

Hello, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 31, 2020

Felis in service is great to work with..Great customer service, friendly, keeps you updated on repairs/ maintenance. I will continue using him for my service needs. More

by kuhlman_karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felis
Sep 03, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 28, 2020

The service was great and the people was very friendly and the waiting area was clean and nice and the work on my car was great More

by Aaron.lilman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer jijon
Aug 28, 2020 -

Tom Peacock Nissan responded

Aaron, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 21, 2020

I usually get good service when visiting Peacock. Sometimes I feel that associates just agree with me but they are just being polite and not knowing exact answers. More

by Moondallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orantes
Aug 25, 2020 -

Tom Peacock Nissan responded

Thank you for the feedback! We are happy to hear about your positive experience at Tom Peacock Nissan, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 21, 2020

My sales person Sonya she was so wonderful and helpful thank you so much for your service. I will be returning some for some more work More

by Oletha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya
Aug 26, 2020 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 21, 2020

Excellent service experience. Rene and the team made me feel at home. They immediately diagnosed my problem and completed the service ahead of schedule. I will use them for all future service work. More

by Reggieaitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene
Aug 26, 2020 -

Tom Peacock Nissan responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Tom Peacock Nissan and we look forward to your continued business! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 20, 2020

Customer service was great. they got me in and out and was very helpful. Any questions I had was answered without a problem the young man who helped me know exactly what I was talking about and what I wan More

by Teemar1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Tom Peacock Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 18, 2020

Always Nice to do business with this Service Center. I rate this location ten. I pass up service center to do business at Tom Peacock More

by Mr Marvelous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Tom Peacock Nissan responded

Thank you for putting your trust in Tom Peacock Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 15, 2020

My service representative Sonya Gordon is always very gracious, professional and always attentive to my concerns. That is why I feel confident I will get the best service at Tom Peacock Nissan on I-45. More

by ammartinez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
Aug 19, 2020 -

Tom Peacock Nissan responded

We loved reading this review! Happy customers are our aim, and it appears Sonya really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 11, 2020

HELLO MY OIL & Tire ROTATION WAS DONE BUT MY LOW WASHER LIGHT CONTINUES TO COME ON IN MY CAR IT WAS NEVER CHECKED ARE FIXED! More

by Claire
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

Tom Peacock Nissan responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

...
38
...