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Tom Peacock Nissan - Service Center

Houston, TX

4.9
510 Reviews

510 Reviews of Tom Peacock Nissan - Service Center

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March 04, 2021

Sonya took great care of my vehicle, she made sure everything I needed to take care of was done. Even thought I dropped off my car and had to work , she made sure I was kept in contact through the who More

by rangelv98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya G
Mar 09, 2021 -

Tom Peacock Nissan responded

Thanks for your awesome review! We're very happy to hear that Sonya was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 28, 2021

My visit was good. The service advisor appear great. Thank you for hiring good people. This was the first time other service technicians spoke. Thanks! More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Tom Peacock Nissan responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Tom Peacock Nissan was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 26, 2021

Service was super quick this visit. I appreciate all the hard work Tom Peacock Nissan has put into my car. I have a 2014 Nissan Altima and it still runs as if I just bought it More

by faircloth_alexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Tom Peacock Nissan responded

We really appreciate you taking the time to leave a review about your experience with our service department. We're glad to hear that you felt the Tom Peacock Nissan team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 24, 2021

Feliz and Alex are fantastic! I would recommend going to the dealership for any service and I would ask for Feliz to help you with what you need! More

by daguirre84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 23, 2021

The service staff was excellent Glenda service adviser was excellent the staff was excellent my experience was excellent thank you to all the staff in service More

by S1959kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenda was excellent service technician did a excellent job excellent staff
Feb 26, 2021 -

Tom Peacock Nissan responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 08, 2021

First time to visit Tom Peacock service department. I was impressed with the service staff directing and working on the wait time on cars needing service. Nestor Cardona assisted with my Nissan Kick mai More

by Jcisneros0357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Cardona
Feb 10, 2021 -

Tom Peacock Nissan responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 06, 2021

Fast and detailed service, very courteous agents almost no wait time which was very surprising, clean waiting area and the amenities offered to the customers are fine. More

by homarhes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Tom Peacock Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

February 06, 2021

I really love coming to ur dealershipTo get my car I really love coming to ur dealership To get my car taking care of I always know it's in the best hands thank u have a beautiful day 💖 More

by lindalloyd701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Feb 11, 2021 -

lindalloyd701 responded

Love Tom Peacock 💕💕

February 01, 2021

Fast, clean and cares! Rare these days. If service advisor doesn’t have an immediate answer for you, they will get you a quick and accurate answer. Much appreciated! More

by heath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Tom Peacock Nissan responded

Thank you for the feedback, Heath! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 30, 2021

Great customer service. Reliable maintenance service. Convenient location. All questions were duly answered. They isually offer multi point inspection at no charge with any service More

by Borghil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo Olvera
Feb 03, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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