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Tom Peacock Nissan - Service Center

Houston, TX

4.9
462 Reviews

462 Reviews of Tom Peacock Nissan - Service Center

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October 22, 2020

Customer service and service was excellent. Repairs were completed in a timely manner. Sonya went above and beyond to provide awesome customer serivce. Awesome job. More

by lwb2910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Oct 27, 2020 -

Tom Peacock Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 22, 2020

What can I say that I haven't said before about Tom Peacock Nissan ? I am very satisfied with the service and my service agent Sonya Gordon. She makes me feel important and always so courteous and with More

by ammartinez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
Oct 27, 2020 -

Tom Peacock Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 17, 2020

Rene Orantes was such a great advisor. He handled my car issues like a pro. He is a rockstar in my book. Overall I was very pleased with the service and my car was fixed the next day. More

by Lilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Tom Peacock Nissan responded

Lilly , thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Rene does for Tom Peacock Nissan and our customers. Hope to see you again soon! All the best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 16, 2020

Everyone was very pleasant and I enjoyed the drivers that took me home and picked me up. The service advisor Nestor and let's not forget the cashier. Excellent customer service and I felt like everyone enjoy More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 14, 2020

Staff is prompt and always professional when I arrive. I have no complaints at all with Tom peacock staff or services. Best place to go for services hands down. More

by gorky romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Tom Peacock Nissan responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 14, 2020

Excellent job today! In and out in less than an hour! Great customer service! Very professional! Continue the great work! Thank you! Loved the massage chair too! 🧡💛🧡 More

by Donnaldavis42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 13, 2020

THIS IS WHERE WE HAVE EVER SEEN PROFESSIONAL & CARING PEOPLE IN SERVICE WORK . THE SERVICE DEPARTMENT PROVIDES EXCELLENT AND TIMELY SERVICE, WITH GREAT HUMILITY ALWAYS More

by Frankroseint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RENÉ
Oct 15, 2020 -

Tom Peacock Nissan responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 12, 2020

Service was great and quick. My Service Represntative was awesome. I will be back for my next service needed for my car. Thank you Tom Peacock Service Team!!! More

by Anthony.wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Tom Peacock Nissan responded

Thank you for putting your trust in Tom Peacock Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Oct 16, 2020 -

Anthony.wright responded

Thank you Tom Peacock Nissan Service Department!!!! I will always come to you. Stay safe and healthy.

October 07, 2020

My experience; was very nice representative who very knowledgable let let me know that my car needed brakes all the way around it I was impressed it really didn’t take that long for them to do the job a More

by beverlythomas10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PABLO, RIVERA
Oct 08, 2020 -

Tom Peacock Nissan responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 05, 2020

I come to Tom Peacock because of Calvin Williams, he has always treated me so curtious patience and very kind. But this last saleman that sold me my Rogue, I will not come to see him again they were playing More

by Hicksjan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon maintaince dept awesome so patient so professional keep me informed on my car
Oct 08, 2020 -

Tom Peacock Nissan responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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