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Tom Peacock Nissan - Service Center
Houston, TX
484 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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484 Reviews of Tom Peacock Nissan - Service Center
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March 14, 2021
I was in and out in less than hour for an oil change with tire rotation. Fast and friendly service.Natalie helped with a discount coupon as well! Thank you so much! tire rotation. Fast and friendly service.Natalie helped with a discount coupon as well! Thank you so much! More
by stell941
March 13, 2021
I’ve never really in my 30 years of living felt like I was treated poorly because of the color of my skin until today 3/12/21 at Tom Peacock Nissan. I went to the service/parts department to purchase a si was treated poorly because of the color of my skin until today 3/12/21 at Tom Peacock Nissan. I went to the service/parts department to purchase a silicon key fob cover and a keychain. I walked up to the counter where the two items I still decided to purchase after feeling like shyt and treated like I was a thief from one of the employees behind the counter who never asked if I needed any assistance until I proceeded back to the front of the building to see where I should pay for my items to the employee saying hey sir do you plan on paying for that. Absolutely I had planned to pay for it I just didn’t know where to pay for it at since he was preoccupied with a female acquaintance who eventually left and he then got up and left me standing at the counter for another five minutes without even offering to check me out. I’m so mind blown because I’ve never been treated like this before or felt the way this guy made me feel. I will take my maintenance service fulfillment to another dealership definitely not one owned by Tom Peacock. What a tragedy. I’m extremely disappointed and hurt. More
by Lablain C.
Employees Worked With
March 13, 2021
I received excellent customer service. Everyone was nice and respectful. I have recommended them to all of my family and friends. I will continue to take my car for service. and respectful. I have recommended them to all of my family and friends. I will continue to take my car for service. More
by mmrlxmLo
Employees Worked With
March 11, 2021
Esteban s was great and helped me quickly and efficiently! A plus in customer service! My car was given back to me working and looking great. Service was a breeze! efficiently! A plus in customer service! My car was given back to me working and looking great. Service was a breeze! More
by envy_music91
Employees Worked With
March 04, 2021
Sonya took great care of my vehicle, she made sure everything I needed to take care of was done. Even thought I dropped off my car and had to work , she made sure I was kept in contact through the who everything I needed to take care of was done. Even thought I dropped off my car and had to work , she made sure I was kept in contact through the whole process & the car was ready before I got out of work . I couldn’t have asked for a better advisor . More
by rangelv98
February 28, 2021
My visit was good. The service advisor appear great. Thank you for hiring good people. This was the first time other service technicians spoke. Thanks! Thank you for hiring good people. This was the first time other service technicians spoke. Thanks! More
by Phil
Employees Worked With
February 26, 2021
Service was super quick this visit. I appreciate all the hard work Tom Peacock Nissan has put into my car. I have a 2014 Nissan Altima and it still runs as if I just bought it hard work Tom Peacock Nissan has put into my car. I have a 2014 Nissan Altima and it still runs as if I just bought it More
by faircloth_alexis
Employees Worked With
February 24, 2021
Feliz and Alex are fantastic! I would recommend going to the dealership for any service and I would ask for Feliz to help you with what you need! the dealership for any service and I would ask for Feliz to help you with what you need! More
by daguirre84
Employees Worked With
February 23, 2021
The service staff was excellent Glenda service adviser was excellent the staff was excellent my experience was excellent thank you to all the staff in service was excellent the staff was excellent my experience was excellent thank you to all the staff in service More
by S1959kelley
Employees Worked With
Other Employees :
Glenda was excellent service technician did a excellent job excellent staff
February 08, 2021
First time to visit Tom Peacock service department. I was impressed with the service staff directing and working on the wait time on cars needing service. Nestor Cardona assisted with my Nissan Kick mai was impressed with the service staff directing and working on the wait time on cars needing service. Nestor Cardona assisted with my Nissan Kick maintenance issue. He stated that his maintenance staff may be able to repair issue Saturday and not have to wait until Monday. Left the car and Nestor called with the repair issue and cost. He stated car would be ready by 2:00 pm and it was. Picked-up the car, left the dealership service department a satisfied customer. Nestor was very clear with his assessment of the repair and time frame. Very professional and experienced staff in your service department. More
by Jcisneros0357
