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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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April 10, 2021

Pablo was a great help, he walked me through everything and explained everything very well. I wasn’t confused or concerned at all. Amazing help. More

by Erick Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo
Apr 13, 2021 -

Tom Peacock Nissan responded

Thank you for your great review, ! We're glad to have on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 10, 2021

The technician Ms. Valerie was truly a professional employee she kept me informed step by step with the process with my car. Excellent service. G More

by ssgfreaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerie
Apr 13, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 08, 2021

My experience with this dealership has been very good and professional. The service department is also very helpful and everyone is professional and try to help you. More

by Dcnelson099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene
Apr 13, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 31, 2021

Great customer service. Rene was very helpful and professional. He kept me informed. They finished with my car in a timely manner. I would recommend them anytime More

by Angelinaf20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 31, 2021

Got me in right on time, got me out quickly. Everything was done the way it should've been done. Very efficient and very professional. More

by twomeydan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olvera, oswaldo
Apr 05, 2021 -

Tom Peacock Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 28, 2021

I took my car for a check up and the (bilingual guy) who work there is extremely helpful and nice. He even offer to take us home because it was going to take a few hrs, but overall everyone is nice 👍👍👍👍 More

by TOLEDO24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 27, 2021

Excellent service and exceptional service advisor. Sonya was very helpful and knew her job very well. I will refer her and she will always be my service advisor. Keep up the outstanding job! More

by Debra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya
Mar 31, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 19, 2021

I was promptly greeted at my car with a smile and my I help you.. They work with me on the best discount to take. My car was worked on immediately and my car was ready before they said it would be and I l More

by Bee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Tom Peacock Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 19, 2021

Sonya Gordon in Serviice was friendly, considerate and listen to everything that was a concern to me. She made sure I stayed aware of what was going on. More

by ambrozik72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Mar 24, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 18, 2021

The best Nissan dealership and service department the service department specialist are all attentive to the customers need. Tom Peacock will take care of your needs More

by Mia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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