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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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June 17, 2021

Sonia is the best customer service person. She was courteous and efficient. She kept me informed throughout the process. The technicians were extremely proficient. They fixed my car ahead of schedu More

by leisajenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonia
Jun 17, 2021 -

leisajenkins responded

Great Service

Jun 22, 2021 -

Tom Peacock Nissan responded

Thank you for this amazing review! We really appreciate your business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 11, 2021

I went there to service my vehicle. I was received by Rene a super nice customer service personnel who treated me so well, beyond my expectations. I left my car with them, they gave me a free ride home, More

by Freda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene and Manuel
Jun 15, 2021 -

Tom Peacock Nissan responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 11, 2021

Awesome service, really fast and kind with everything. Explained everything to me and was patient! Oswaldo is who helped me, got me a water and walked to the waiting area. More

by Ruizyanira7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
Jun 16, 2021 -

Tom Peacock Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 10, 2021

Nestor Sorto did a great job…and the rest of the staff…very much appreciated guys…..highly recommended….quote was accurate, and no extra charges More

by Ghie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady manager helped me too…all the staff are great!
Jun 14, 2021 -

Tom Peacock Nissan responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you on your next visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 19, 2021

Very convenient and easy access, good caring employees who look for the best process and recommendation for the vehicle goes point thru point in an easy understandable way so the customer understands. More

by homarhes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Tom Peacock Nissan responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 16, 2021

As always i am very satisfied with the professionalism of the service center that always goes above and beyond.....the parts i needed were out of stock. As soon as they came in....my car was repaired and del More

by udeauvearo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene and Oswaldo
May 19, 2021 -

Tom Peacock Nissan responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 10, 2021

Oswaldo was my service advisor. He was very helpful. Needed a battery late Friday and Oswaldo had job completed in one hour. Thank you very much. More

by Hoganboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo in service
May 13, 2021 -

Tom Peacock Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Oswaldo does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 27, 2021

Excellent attention and on time. The lady who attended me very kind and polite. Excelente people . I only recommend putting more variety in the snack area More

by Ysabel Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Tom Peacock Nissan responded

Thank you for this amazing review! We really appreciate your business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 22, 2021

I would definitely recommend this place to everyone and if your car needs service ask for Mr.Rene Orantes,he’ll get you back on the road fast More

by frankie castellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Orantes
Apr 27, 2021 -

Tom Peacock Nissan responded

We cannot thank you enough for your wonderful review of Tom Peacock Nissan and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 11, 2021

Very clean employees are very resonant friendly answer any questions you have and are very helpful,kind and provide with all information you may need about your vehicle and Joe Garcia does a very great jo More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Tom Peacock Nissan responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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