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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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July 20, 2021

Hands down this is the best service I have ever had! Every person I encountered here was friendly, knowledgeable and hard working. Scott is fantastic! I can not say enough positive things about him. More

by Russell Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott, Feliz, Sonya
Jul 23, 2021 -

Tom Peacock Nissan responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 20, 2021

Pedro has 5 star customer service, he greeted me, and he explained my service options throughly, an sent a text when the shuttle was late. Shuttle guy is awesome! More

by Kaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 17, 2021

The service was performed as promised. Most important is the customer service of Oswaldo. He really made the experience very pleasurable, I would go back to him. More

by conslov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Tom Peacock Nissan responded

Thanks for the great feedback! We're very happy that Oswaldo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 04, 2021

Service is very fast and smooth, thank you for making sure my car is safe on the road,friendly staff always taking care of customer’s needs More

by frankie castellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Tom Peacock Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 03, 2021

I went in for an oil change, but I was curious about a new lease. Tim Willborn was very helpful, great customer service. I am now more knowledgeable about leases due to his help. More

by Kenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Willborn
Jul 08, 2021 -

Tom Peacock Nissan responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 02, 2021

I brought my old car in for a service check. Rene Orantes was very professional. The entire staff was very nice. Excellent services! #1 #1 More

by Cheryl Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Tom Peacock Nissan responded

Thank you for putting your trust in Tom Peacock Nissan! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 29, 2021

Excellent customer service by Sonya Gordon. Very Professional and Friendly More

by Cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Jul 01, 2021 -

Tom Peacock Nissan responded

Cassandra , thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 25, 2021

Excellent customer service. The wait time was not long and convenient! More

by wells.kira037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 23, 2021

After my original engine blew, I had a replacement engine installed on my 2006 Nissan Murano, which is a beloved member of my family 🙂 After installation the engine drove smoothly, but there were a few More

by Murano Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Read, Nestor Sorto, Valerie, Sonya
Jun 23, 2021 -

Murano Mama responded

From Murano Mama: After my original engine blew, I had a replacement engine installed on my 2006 Nissan Murano, which is a beloved member of my family 🙂 After installation the engine drove smoothly, but there were a few other issues that had to be resolved. Scott Read and Nestor Sorto went out of their way to hear my concerns and try to remedy them. It took several visits, and they provided a loaner vehicle for me and my elderly mother, which was kind of them. Special thanks to Scott and Nestor for being very courteous and customer friendly and walking me through a major repair, and kudos also to other team members Valerie and Sonya. You've got a great team over there at Tom Peacock Nissan. 👍🏽

Jun 28, 2021 -

Tom Peacock Nissan responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 18, 2021

When I first got my car I have been going to Tom Peacock nissan for all of my maintenance needs , they do great quality work More

by Terracoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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