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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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August 20, 2021

Was greeted promptly upon my arrival to Service Department. Was told my Service Advisor would be with me shortly. Was greeted by my Service Advisor who asked my name and pulled up my appointment in More

by Cynthiamayes14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban?
Aug 25, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 20, 2021

Excellent customer service the service department is excellent the way they took care of my vehicle was superb and they met all of the qualifications needed for my service More

by ronalice1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Tom Peacock Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 18, 2021

The services is excellent, I like it the prices and all the time is clean the waiting area More

by Henry Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz Fuentes
Aug 23, 2021 -

Tom Peacock Nissan responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 14, 2021

Excellent customer service to your customers like the senior we love it More

by Peaches
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Orantes
Aug 18, 2021 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 13, 2021

Tom Pecock Nissan tiene la suerte de contar con trabajadores como Feliz porque brindan un excelente servicio More

by mmaritza19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Tom Peacock Nissan responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 12, 2021

Got the job done quick and efficiently. Kept in contact with me in about every step. More

by Jeanpiere12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Aug 17, 2021 -

Tom Peacock Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 11, 2021

I bought a preowned Nissan Sentra 2015 that had mechanical and computer issues. I took it to Tom Peacock Nissan and now it’s like new. They are real professionals in terms of repair and customer se More

by Mohsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisors, Repair Technicians, Parts Dept. and Finance Dept.
Aug 16, 2021 -

Tom Peacock Nissan responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2021

Helped me with my trucks problem. The issue wasn't fixed completely so I came back, and they fixed back up and gave me discounts. More

by Jeanpiere12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene
Aug 05, 2021 -

Tom Peacock Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2021

I like that they give me information on what I need to do on my car. I like also that my car gets watch and vacuum More

by Maria Tamez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2021

Ask for Freddy Hernandez, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know th More

by jvan878062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy Hernandez
Aug 05, 2021 -

Tom Peacock Nissan responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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