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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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September 23, 2021

Great customer service and great work all around. Comfortable waiting area and staff and service advisors explain things thoroughly. More

by roderickjackson911htx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
Sep 28, 2021 -

Tom Peacock Nissan responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 22, 2021

The service was excellent from beginning to end Highly Recommend this place love the service More

by Mendietaf76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garret Williams excellent
Sep 27, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 19, 2021

When I called to set an appointment the female was not customer friendly. When I arrived the service consultant Nancy Bueno was the friendliest person I have ever met. She explained the procedure and got More

by ftorrez2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Bueno
Sep 22, 2021 -

Tom Peacock Nissan responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 19, 2021

The service reps are always very courteous, friendly and helpful every time I take my car in for service More

by J. Faye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez and Nathan Phillips
Sep 22, 2021 -

Tom Peacock Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 16, 2021

It was my first time here and was very impressed with the service. It was way better than expected Nancy Bueno was very helpful, knowledgeable and nice, not pushy at all to get the other recommended service More

by sofiajasso1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Bueno
Sep 21, 2021 -

Tom Peacock Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 14, 2021

I bought my 2016 Nissan at Tom peacock and I am very happy wit this car and when I take it in for service they do excellent work More

by josemariagarcia62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Saldana
Sep 16, 2021 -

Tom Peacock Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 07, 2021

Everyone is so attentive and they care of our needs. Excellent customer satisfaction! I have recommended friends and relatives to go visit their vehicle and get great service More

by joyce.moctezuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Tom Peacock Nissan responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 05, 2021

The employees are courteous, knowledgeable, polite and concern about their customers. I feel comfortable knowing that whenever I would go to the dealership I would be taken care of above and beyond by my More

by middletown2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon
Sep 09, 2021 -

Tom Peacock Nissan responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 31, 2021

The service was great. The customer service agent was very curteous and friendly and the dealership was very clean. I would bring my vehicle back again. More

by Jameswhitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2021 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 27, 2021

The service was Awesome! The service team is always ready to assist .The customer service is OUTSTANDING!!!’ More

by Dupree4024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Esteban Saldana
Aug 30, 2021 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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