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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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January 14, 2022

Nestor was an excellent service agent. He helped me with everything I needed and even stayed late to make sure I got my vehicle the same day. More

by Carlos alejandre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor
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Jan 18, 2022 -

Tom Peacock Nissan responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 08, 2022

The service lady explain everything to me about my car. Serena was very helpful to me. I thank her so very much. More

by Suzette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

Tom Peacock Nissan responded

Thank you for your great review, Suzette! We're glad to have Serena on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 06, 2022

despite the lack of staff but I think they did what was necessary to help me More

by Blanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
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Jan 06, 2022 -

Tom Peacock Nissan responded

We appreciate the kind words, Blanca. We look forward to seeing you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

January 05, 2022

Excelente attention of personal.Good services on time. Excelente attention of personal. Good services on time. Good price for the work done. I’m happy 😊 with the service. More

by Rosie dominguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

Tom Peacock Nissan responded

Rosie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 24, 2021

Friendly,kept me updatef on the work being done on my vehicle. And the cost. More

by Asamarripa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 19, 2021

The service department at Tom Peacock Nissan on I45 in Houston, Texas are very courteous, knowledgeable and friendly. Informing me what is going on with my car as it is being serviced. Sonya Gordon and N More

by ammartinez65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya Gordon
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Dec 20, 2021 -

Tom Peacock Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 14, 2021

My service person was Amazing. Mr. Rene helped me the entire time. My car was ready sooner than I thought it would be. More

by keeshstew13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Rene in the service department
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Dec 15, 2021 -

Tom Peacock Nissan responded

Thank you for this amazing review of your experience with Mr. Rene here at Tom Peacock Nissan! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 12, 2021

Everything was Fast, Excellent and Professional!! Service was all ***** 5 stars!! Love the Service! Thanks! More

by Mport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serviceperson
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Dec 13, 2021 -

Tom Peacock Nissan responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

December 04, 2021

Excellent and professional service! Feliz is a very professional and take his time to communicate throughout the service. Well recommends More

by marlenlopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Tom Peacock Nissan responded

Marlen, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

November 28, 2021

I love. The way my advisor take care of me and the commitment to make sure ai am satisfied with my service. More

by Evangeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2021 -

Tom Peacock Nissan responded

Evangeline, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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