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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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April 21, 2022

Excellent customer service ,especially technician Felix, always helpful with information and suggestions, professional, polite and accommodating. More

by maggie335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix
Apr 22, 2022 -

Tom Peacock Nissan responded

We truly appreciate you taking the time to write about your experience at our service department, Maggie. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 21, 2022

Awesome team work, Always a pleasure to bring my vehicle to your location! Everyone always goes above and beyond they’re call of duty! We appreciate your location! More

by Statecool7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo
Apr 21, 2022 -

Tom Peacock Nissan responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 21, 2022

Manager Scott has the service team heading in the right direction, The service department has really stepped up their game, with professionalism, service updates and efficiency. More

by H-Town Texan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott manager
Apr 22, 2022 -

Tom Peacock Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 11, 2022

Because my car is fairly new and I want to make sure it’s worked on by people who know about my high performance vehicle I take it to the dealership for maintence. I am treated with respect and I feel I am More

by robin4u3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena
Apr 12, 2022 -

Tom Peacock Nissan responded

Thank you for your wonderful feedback, Robin. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 03, 2022

Very helpful in everything, I couldn’t get my settings to work to make a call from my car and the lady got in my car & walked me step by step and showed me what to do. I’m so so grateful for her service. I’m More

by Granny0904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Tom Peacock Nissan responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 24, 2022

Great Dealership with a Great Staff and Service Department! Bought 3 cars here! All my services are done here too! More

by Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Teresa responded

Great Dealership and Great Staff!

March 15, 2022

Efficient service. Kept me updated while I was waiting. I had an appointment and my car was taken right a way. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service coordinator
Mar 16, 2022 -

Tom Peacock Nissan responded

Thanks for the kudos, Bob! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 14, 2022

Great service, Mr Feliz Fuentes was my service advisor and did great. Will not change Tom peacock Nussan More

by Jamatuk15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FELIZ FUENTES
Mar 14, 2022 -

Tom Peacock Nissan responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Feliz does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 11, 2022

The Tom Peacock Nissan service department is one of the best I have dealt with the in this area. The Service reps are client oriented and know their vehicles and when to reach out for outside resources to More

by Steve B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz Fuentes -Service Dept
Mar 14, 2022 -

Tom Peacock Nissan responded

Steve, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Tom Peacock Nissan's Service Department. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 02, 2022

Everyone seems friendly and everything was done according to what I asked yesterday thank you More

by Parkerbmp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Tom Peacock Nissan responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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