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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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July 23, 2022

I would like to say thanks to Edward Lechuga for doing an inspection on my car. Did an excellent job at doing my inspection, he is so quick and knows what he is doing. Also great customer service. I will be More

by JCdo24_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Lechuga
Jul 26, 2022 -

Tom Peacock Nissan responded

Thanks for the great feedback! We're very happy that Edward was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 22, 2022

On my last visit Tom Peacock Nissan Dealer, I would like to thank everyone for the great service. A special thanks to Ozwaldo, I greatly appreciated your excellent services. Thanks again for everything. 5S More

by Henryphong2012@gmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozwaldo
Jul 26, 2022 -

Tom Peacock Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 21, 2022

Took my car to this dealership to get body work and suspension repaired after an accident, they refused to replace both front tires when they were clearly both in bad shape , at first I didn't think i More

by Spinal30@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hainline, Dean Ford
Jul 22, 2022 -

Tom Peacock Nissan responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 21, 2022

They are top of the line in service and satisfaction! !!!! I very highly recommend them!!!!! More

by pramsey-48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Tom Peacock Nissan responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 16, 2022

Great Day, The service I received was prompt and customer friendly. The atmosphere was very clean and relaxing. My representative and the staff was very professional ! Wonder customer service exper More

by Vwjackson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Tom Peacock Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 15, 2022

I was greated wit a smile from the time I walked in to the driver that drove me home and picked me back up everyone was friendly and helpful More

by ochoadeanna2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2022 -

ochoadeanna2 responded

My experience was a delightful one everyone was pleasantly nice and helpful

July 14, 2022

I just love getting my call service here and the free car wash. I always say I'm going to buy my next vehicle here at Tom Peacock Nissan More

by Jacquie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Tom Peacock Nissan responded

Jacquie, we are glad to hear you enjoyed your recent visit to our service department. At Tom Peacock Nissan we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to working with you again in the future! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 14, 2022

Ms Sonya is my go to person in the service department. She is kind and helpful with any and all needs that I have . The entire service department is friendly ! I love coming here More

by Sydney D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya G
Jul 14, 2022 -

Tom Peacock Nissan responded

Sydney, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Sonya does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 12, 2022

Fist time taking our Rouge to Tom Peacock. Rene was very helpful and did a great job explaining everything. We will be using this location for both our cars. Very efficient service. More

by debbiewrenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene gets 10 stars
Jul 14, 2022 -

Tom Peacock Nissan responded

Thanks for your outstanding review, Debbie! I'm very happy to hear that Rene was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 08, 2022

It’s only 3 miles away from we’re I live so it great for me to take my vehicle there More

by dstevieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez, Sonya Garden
Jul 08, 2022 -

Tom Peacock Nissan responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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