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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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August 13, 2022

These guys have gone above and beyond with their service! I've been coming here for several repairs for a recently purchased used vehicle that had been neglected by the previous owner. These guys here have l More

by ALEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Tom Peacock Nissan responded

Alex, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 12, 2022

Excellent service , Atentos y amables, servicio rápido y estoy satisfecha con la atención de todos los trabajadores 👍 More

by Nelia Penaloza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene
Aug 16, 2022 -

Tom Peacock Nissan responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sinceramente, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 06, 2022

I had a fast and easy service experience. My car was ready the next day. More

by Tedwards8099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Tom Peacock Nissan responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 06, 2022

Hats off to Serena Perez for a very pleasant experience. Took my car in for a recall to be fixed. In a short time I was out the door and headed home. When buying a new car I will go back tho this dealership More

by margaretatrevino3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez
Aug 06, 2022 -

margaretatrevino3 responded

Hats off to Serena Perez for a very pleasant experience. Took my car in for a recall to be fixed. In a short time I was out the door and headed home. When buying a new car I will go back tho this dealership. The customer care was outstanding.

August 03, 2022

Asked and paid for tire rotation but they did not dot it, Asked to patch a nail in one of a tire they said they did it but when I came back the nail was still there. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Peacock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Tom Peacock Nissan responded

Ray, we appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Sincerely, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

August 02, 2022

Service was great for what I needed it. Service advisor was very nice and helpful. I felt really comfortable. More

by Lilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Padilla
Aug 02, 2022 -

Tom Peacock Nissan responded

Lilly, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2022

I trust my car being serviced by Tom Peacock service center they’re always quick and professional More

by frankie castellano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena Perez
Aug 01, 2022 -

Tom Peacock Nissan responded

Frankie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2022

To schedule my appointment it was quick and easy and was greeted as soon as I pulled up and the service attendant walked out and took the car in More

by Gueros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Tom Peacock Nissan responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Tom Peacock Nissan. If there is anything more that we can do, please come back and see us again. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 30, 2022

Serena was great! Amazing service and got exactly what I needed. Quick and easy service. More

by Erick Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serena
Aug 01, 2022 -

Tom Peacock Nissan responded

Hi Erick, and thanks for the great feedback! We're very happy that Serena was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

July 27, 2022

Very professional service and courteous. Sonya is working on getting the part’s we need for our car. They are on back order. We are waiting on the air conditioner parts. More

by keleonard44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonya
Jul 28, 2022 -

Tom Peacock Nissan responded

Thank you for this amazing review! We really appreciate your business and look forward to working with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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