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Tom Peacock Nissan - Service Center

Houston, TX

4.9
484 Reviews

484 Reviews of Tom Peacock Nissan - Service Center

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October 09, 2022

Have great service Super fast and great attention from Felix They was ready to help More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz
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Oct 11, 2022 -

Tom Peacock Nissan responded

Hi Anita, and thank you for this great review! We're happy to hear that Felix took care of you! They are a great asset and we appreciate all that they do. We look forward to working with you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 09, 2022

Feliz Fuentes, our Service Advisor, always goes above and beyond to meet our needs and provide excellent customer service!!! Feliz Fuentes is the only reason that we give Tom Peackock Nissan our patronage!!! More

by Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz Fuentes
Report | Print
Oct 11, 2022 -

Tom Peacock Nissan responded

Stewart, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Feliz does for Tom Peacock Nissan and our customers. Hope to see you again soon! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

Oct 12, 2022 -

Stewart responded

I appreciate the kind response!!! Just make sure that you take care of the most senior and best Service Advisor, Feliz Fuentes, that you have on your team!!! If he leaves Tom Peacock Nissan, my patronage and business will leave Tom Peacock Nissan too!!!

October 04, 2022

Great customer service! Excellent greeting! Fast and accurate. Greeted with a smile and a good morning More

by ramoncervantesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Tom Peacock Nissan responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

October 02, 2022

Customer service was great and serviuce efficient. It was a pleasant experience and I will come back to get service dome on my SUV. More

by barrecassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2022 -

Tom Peacock Nissan responded

Cassandra, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 30, 2022

Victor was a very big help and I really appreciate his efforts. Thank you Victor More

by Dawnya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Oct 03, 2022 -

Tom Peacock Nissan responded

Thanks for your outstanding review, Dawnya! We're very happy to hear that Victor was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 30, 2022

Victor Went Above and Beyond to provide me amazing customer service, recently my car was totaled, and I was not expecting to be in a new Nissan but he made it happen More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Oct 03, 2022 -

Tom Peacock Nissan responded

Henry, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Victor went above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 29, 2022

We loved our experience with Victor. He gave us the best hospitality and we appreciate hi taking the time to hook up our Bluetoot. More

by Beatriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Sep 29, 2022 -

Tom Peacock Nissan responded

Thank you for this amazing review of your experience with Victor here at Tom Peacock Nissan! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 29, 2022

We would like to thank Victor for all the hard work he did for us. We love our new rogue ! More

by Nevada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Sep 29, 2022 -

Tom Peacock Nissan responded

Thanks for your outstanding review, Nevada! I'm very happy to hear that Victor was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 29, 2022

Victor is Very professional, he clearly communicated what was needed for my vehicle. I will recommend him to anyone. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Sep 29, 2022 -

Tom Peacock Nissan responded

Hi Mike, and thanks for the great feedback! We're very happy that Victor was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

September 28, 2022

Great location, great attention to customers, (some times taking to long to give you an answer( but overall, very good. More

by edgardomoreno45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feliz Fuentes, Enrique
Report | Print
Sep 29, 2022 -

Tom Peacock Nissan responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are satisfied with the overall experience. We look forward to working with you again! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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