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Tom Peacock Nissan - Service Center

Houston, TX

4.9
483 Reviews

483 Reviews of Tom Peacock Nissan - Service Center

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June 23, 2023

In spite of a storm causing a Dealership power outage: My service advisor Hailee Warner was able to coordinate all required service most efficiently with very satisfactory results . More

by tlalbin
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee Warner
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Jun 26, 2023 -

Tom Peacock Nissan responded

Thank you for this amazing review and shoutout for Hailee! We really appreciate your business. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 18, 2023

Muchas gracias por su servicios, el personal muy amable, muy satisfecha por su servicio gracias. More

by ludysolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Tom Peacock Nissan responded

Gracias por las felicitaciones. Hacemos todo lo posible para garantizar una experiencia positiva para nuestros clientes y nos complace saber que fue lo que recibió. Si requiere asistencia en asuntos automotrices con la cual podemos ayudarlo, no dude en contactarnos. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 14, 2023

I love taking my car to Tom peacock! ! They always take care of me and my favorite person is Oswaldo. I know I’m in great hands when I see him!! Thank you guys for excellent customer serv More

by Misspretty2879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2023 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 08, 2023

Friendly, efficient, respectful, helpful, attentive, understanding, intelligent, informative, fair,clean, good team work, well trained mechanics More

by hadams579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 07, 2023

Attention to detail, thorough knowledge,curtious approach and professionalism throughout my experience with service technician. More

by xerxesaguilar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Feliz
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Jun 07, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

June 07, 2023

Excellent customer service treated as valued customer. Thanks for every thing I will be back. More

by renet1516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Fuentes
Report | Print
Jun 08, 2023 -

Tom Peacock Nissan responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 29, 2023

I bought a car there back in 2017 and they were very professional and friendly. I would recommend a friend to go buy a vehicle there More

by josemariagarcia62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Tom Peacock Nissan responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 27, 2023

I got my oil changed,, brake fluid changed and the power steering changed with their car wash all within 1 hour and 45 minutes. Awesome! More

by spyderdh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serena
Report | Print
May 30, 2023 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 25, 2023

I was treated like royalty they are by far the best Nissan dealership in Houston Tx More

by Sylvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne and Hailee
Report | Print
May 25, 2023 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

May 24, 2023

Excellent service ,great job satisfaction, great staff, excellent environment, keep the good work, team work. More

by Wilsonabazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service
Report | Print
May 25, 2023 -

Tom Peacock Nissan responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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