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Tom Peacock Nissan - Service Center

Houston, TX

4.9
462 Reviews

462 Reviews of Tom Peacock Nissan - Service Center

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April 01, 2023

Not sure about all the services they thought I needed. Passed on them till I investigate. More

by Jack.holter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Tom Peacock Nissan responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

April 01, 2023

The service was fantastic the workers there were so great,I love the fact that they wash your car for you, love the fact that they give free popcorn and have vending machines my kids had not eaten get More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 30, 2023

My first time there. I was impressed with the attentiveness and the knowledge of the kind people who work there in service-- and there are so many of them! Plus my mainte More

by Blueman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hailee Sykes-Werner, Feliz Fuentes
Mar 31, 2023 -

Tom Peacock Nissan responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you on your next visit. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 28, 2023

Thank Ms Serena & her supervisor fo allowing the Shuttle to give me a lift home. While my vehicle was being serviced.🤗 More

by HatLady67!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Serena!
Mar 29, 2023 -

Tom Peacock Nissan responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 27, 2023

If I could give 0 stars, definitely would. . It took almost 6 months to completely repair my vehicle. They lie and say anything to hold you off. The adjusters are lazy, no communication & horri More

by Asia Marine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Peacock
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward-Manager, Adrian Martinez-Adjuster
Mar 28, 2023 -

Tom Peacock Nissan responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Tom Peacock Nissan does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 24, 2023

Custumer service is Outstanding . very helpful. I got my car back so quickly as spected More

by Ecrawfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Tom Peacock Nissan responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 18, 2023

Always quick and satisfactory service , Scott read and his team are professional , thank you for taking care at all times More

by Razaamin1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott read
Mar 20, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 16, 2023

Great Customer Service! Good timing waiting for the repairs to be done on my vehicle. More

by HatLady67!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms Serena!
Mar 17, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 15, 2023

Sonya Gordon really took care of me! She's very professional and kind! The young man who worked over on the weekend, to repair my car, did an excellent job as well! It drives like a b More

by valerie.hawkins44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonya Gordon, another young lady who was helping Sonya get me all checked in! Another young man helped cleared up pricing for me as well! They all did well.
Mar 15, 2023 -

Tom Peacock Nissan responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Tom Peacock Nissan, we value our customers and we look forward to seeing you down the road. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

March 14, 2023

I am always satisfied when getting my car serviced at this dealership. Never have to wait to long and my service advisor Sonya Gordon is always courteous and knowledgeable More

by ammartinez65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Tom Peacock Nissan responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Joe Garcia | General Manager | 281-230-4386 | jgarcia@tpnissan.com

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