Tom Peacock Nissan

350Z owner I had my 350z repaired there after a accident.. They replaced a door with a new door but it was dented.. They filled my rear quarter panel with bondo I had my 350z repaired there after a accident.. They replaced a door with a new door but it was dented.. They filled my rear quarter panel with bondo and repainted it problem was it orange peeled and could see the bondo through the clear coat. They left off parts for the fenders. Didn't fill the radiator properly so when I picked it up it overheated. Still had grass and mud under the hood from the accident. They barely cleaned anything. Would never take a vehicle back to them or recommend them to anyone.. More

Good staff and service My service professional was very knowledgeable and friendly. Gave me options on how I can service my vehicle. I thought it was a bit pricey but I unde My service professional was very knowledgeable and friendly. Gave me options on how I can service my vehicle. I thought it was a bit pricey but I understand you have to maintain your vehicle. More

2017 NISSAN ALTIMA DISASTER On 03/09/18 @11am, I went to Tom Peacock Nissan in hopes of purchasing a 2017 Altima. The salesman (Edwin) was new but did his best to get me what I w On 03/09/18 @11am, I went to Tom Peacock Nissan in hopes of purchasing a 2017 Altima. The salesman (Edwin) was new but did his best to get me what I wanted, He was told from the Finance Manager that a co-signer would be needed. So I got one. When I asked about trading in my vehicle, I was told I was too upside down and that the bank wasn't asking for one. I finally drove off the lot at 8 pm with a new car. Fast forward to 03/19/18, I still hadn't heard from the bank so I called them. They told me they were waiting on documents from the dealership and then everything would be done. And that they only have 5 days to get everything in order and that was day 3. I called back to Tom Peacock on day 5 and spoke with Mike (Finance Dept) who told me that I needed to come back and re-sign some papers because the interest rate was too high. He had no idea I already knew it was too late and the time frame had expired. I went back up there on 03/24/18, and was told by Mike that I needed a trade in and/or let my co-signer be the only name on the contract. But that's not what was told to me in the beginning Mike... He tells me that I should just return the car because it was a bad deal and I should have never been able to drive off the lot. So I left there and immediately got approved for another car at a more professional dealership. From that point on I called and emailed requesting them to come pick up the car and not even the General Manager (Mr. Garcia) ever responded or called me. Not until 03/30/18 did they come get the car. Let's not forget they promised the co-signer $500 for running the credit and being added to the vehicle. Needless, to say they are now claiming they can't pay it due to the deal being bad. BUT NEVER TOOK RESPONSIBILITY ON THE FACT IT IS THEIR FAULT DUE TO FALSIFYING THE CONTRACT!!! They had a sale going on Altima's until 03/19 on which they did everything they could to get them off the lot. Before my co-signer left, Mike Zimmerman (Finance Manager) had the audacity to request a re-stocking fee and payment for the mileage on the vehicle. SERIOUSLY????? HOUSTON PLEASE THINK TWICE BEFORE SHOPPING AT THIS UNPROFESSIONAL, UNTRUSTWORTHY DEALERSHIP. THERE ARE SO MANY OTHER NISSAN DEALERSHIPS THAT CAN GET YOU WANT YOU WANT WITHOUT FALSIFYING CONTRACTS AND PLAYING GAMES. JUST LOOK AT ALL THE NEGATIVE REVIEWS. IT'S REAL! More

Excellent dealer to service your needs. My car was her king no sure what was wrong and it was checked out and diagnostic stated needed a transmission. The service was great. My car was her king no sure what was wrong and it was checked out and diagnostic stated needed a transmission. The service was great. More

Good Visit The service people were courteous and attentive. They got coffee for me while I waited and answered all of my questions once I was finished. The service people were courteous and attentive. They got coffee for me while I waited and answered all of my questions once I was finished. More

Being Thorough is Key for Me I love that my consultant, Quinton Thomas, is always very thorough when it comes to my car. He takes the necessary time to ensure that all my concerns I love that my consultant, Quinton Thomas, is always very thorough when it comes to my car. He takes the necessary time to ensure that all my concerns are addressed and updates me on the actions that are imperative to increase my car's longevity. More

My New Titan is awesome Elio is a great salesman he went out of his way to make our purchase a very pleasant one. Way to go Elio great job Elio is a great salesman he went out of his way to make our purchase a very pleasant one. Way to go Elio great job More