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Tom Peacock Cadillac - Service Center

Houston, TX

4.6
137 Reviews

137 Reviews of Tom Peacock Cadillac - Service Center

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May 31, 2024

Always a first rate operation Sales lady jennifer is the most helpful sales lady I have had. And I Owen 12 cars 2 caddies Ferrari Aston and more. More

by rhickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in sales who handles everything for my cars
May 29, 2024

Fully satisfied- They fixed my car and it was covered under my warranty. The job was done quickly and the service people were very courteous. More

by jtcarbonedpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Prompt and friendly service. In and out. Always enjoy how the car looks at delivery. More

by felipe_pg69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lakiesha Davis
May 28, 2024

Spear always has Great service and with an awesome attitude. The main reason why I come to Tom peacock. More

by Caddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Service was completed timely. Service advisor Alvis Young is professional and knowledgeable. The service department staff is very helpful. More

by carrieadams9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Top notch when it comes to products and services. Makes efforts to ensure customer comfort and satisfaction. More

by Maze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Tom Peacock has been servicing my Escalade’s EXT AND ESV for over 15 years. Thank you Alvis Young my Service Advisor More

by Rodney.mccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

This dealership provides excellent customer service. The oil changes and vehicle inspection was done before the 2 hours that I was told. The car was also washed. More

by eulajones217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

The service advisor explained the work that was needed and the car was delivered on time. More

by aljschneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

It very clean all the employees was helpful and courteous I don't have anything else to say More

by bondaalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024 -

bondaalexander responded

It was an good experience I will buy my next car from this dealership

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