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Tom Peacock Cadillac
Houston, TX
262 Reviews
Welcome to Tom Peacock Cadillac
Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 262 reviews
March 08, 2012
Bought a certified used CTS - finance sold my wife diability insurance ($1500.00) that was never actiated. Paid car off early - visited dealership for refund - told they would apply it toward principa diability insurance ($1500.00) that was never actiated. Paid car off early - visited dealership for refund - told they would apply it toward principal - never happened - paid car off - approaching one year since purchase - still can't get my money refunded. Lots of promises - not action. Beware of after the sale service - it doesn't exist. More
by William Bailey
Employees Worked With
Phil N. , Michael Saavedra & Joel Author
February 17, 2012
BEWARE!! Tom Peacock is advertising that you can purchase a new fully loaded CTS for $12,000 cash. This advertisement was aired on TV and if you call both the receptionist and sales person, they will tell yo a new fully loaded CTS for $12,000 cash. This advertisement was aired on TV and if you call both the receptionist and sales person, they will tell you there is no catch, that the car is yours for $12,000 cash upfront....BUT THERE IS A CATCH. The $12,000 is a one pay on a lease and you will have to trade in the car after 3 years or pay the full amount of the vehicle's worth (which wasn't disclose to us right away, it require continuing questioning of the salesman on why the dealership was selling CTS for $12,000). The sales person tried to still tell us that this wasn't a "lease" but obviously this is a REALLY BIG FALSE ADVERTISEMENT CAMPAIGN. I hope you don't waste your time at this dealership or get duped getting a CTS and find out later that you have to return the car!! More
by rd2012
Employees Worked With
Sleezy Salesman
