Tom Peacock Cadillac

Outstanding Customer Service!!! My husband and I were on vacation with our family out of state and our 2016 Cadillac broke down. We had it towed to a small dealership in KY. The serv My husband and I were on vacation with our family out of state and our 2016 Cadillac broke down. We had it towed to a small dealership in KY. The service we were receiving from the dealership in KY was horrible. They kept telling us that the part was on back order. My husband contacted Tom in the service department to see if he could help us. Mr. Peacock went ABOVE and BEYOND to help us, even though they weren't doing the warranty work. He located the part for us. Without his help this experience would have been horrible. Mr. Peacock arranged for us to get a loaner car once we got back to Texas. Thank you so much Tom!!! You have made a forever customer in us. Never again will we go anywhere else to purchase another vehicle!!! You are the best!!! More

Darrell McCormick always remember me and took care our needs, acted with professionalism. A driver at time to time brought out a loaner car while repairs were being met always remember me and took care our needs, acted with professionalism. A driver at time to time brought out a loaner car while repairs were being met. More

Professional experience Mr. T. Simon was pleasant, professional and professionally dressed. I'm satisfied with my car buying experience with the dealership and the salesperso Mr. T. Simon was pleasant, professional and professionally dressed. I'm satisfied with my car buying experience with the dealership and the salesperson. I will also request Mr. Simon in the future for my car buying More

Cadillac Emergency Roadside Service I had Emergency Roadside Service today(2/28/2017) with Mr. Garth Guy. He was Prompt, Polite, Courteous and Knowlegeable. I was back on the road in min I had Emergency Roadside Service today(2/28/2017) with Mr. Garth Guy. He was Prompt, Polite, Courteous and Knowlegeable. I was back on the road in minutes with my Escalade. Thanks Mr Guy & Tom Peacock Cadillac & Cadillac Emergency Roadside Service. Well Done! More

Excellent sales and service, including Leonard Young! The detailed instruction, price comparison, and follow-up customer care were far superior than expected. When we are ready to make another purchase, T The detailed instruction, price comparison, and follow-up customer care were far superior than expected. When we are ready to make another purchase, Tom Peacock will be on the top of our list. We are very grateful for the attention of salesperson, Leonard Young and his attention to details. More

Very Satisfied ! I called Tom Peacock Cadillac on the phone and requested a sales specialist to talk to about setting up a time to look at the 2016 SRX in stock that s I called Tom Peacock Cadillac on the phone and requested a sales specialist to talk to about setting up a time to look at the 2016 SRX in stock that same afternoon . I was connected to Leonard Young, Internet Sales Specialist, who graciously offered his assistance that very day. When I arrived he asked me what features I wanted in a vehicle and then showed me both 2016 SRX and 2017 XT5 and provided me with comparative information on both vehicles. My time was limited that day so I test drove only the XT5 and Mr. Young was very helpful in providing me with information about the vehicle. I returned the following day with my wife and, with Mr. Young's assistance, test drove the 2016 SRX and we later decided to lease an SRX with the features we both wanted. Mr. Young explained and set up many of the technical features in the SRX for us which was of tremendous help as we had not purchased a new vehicle in over 10 years. He also showed us the dealership's service center and offered his personal assistance whenever we might need it. I would HIGHLY recommend Leonard Young at Tom Peacock Cadillac for courteous and comprehensive sales assistance and customer service. More

great internet experience I contacted Peacock Cadillac by internet and promptly received a listing of the 2015 and 2016 SRX that was in stock from Leonard Young who was the int I contacted Peacock Cadillac by internet and promptly received a listing of the 2015 and 2016 SRX that was in stock from Leonard Young who was the internet specialist for the dealership. I contacted him by telephone and informed him I would be in the dealership sometime on Saturday, APRIL 2, 2016. Upon our arrival Mr. Young reviewed what our desire was and then placed us in an SRX to test drive. After the test drive we decided time was getting late and he offered to let us take the vehicle home for further evaluation. To say the least Mr. Young and the dealership treated us fareily and honestly and we were delighted to find such a great deal on the 2015 SRX. We concluded the purchase on the following Monday and were completely satisfied with Mr. Young and Peacock Cadillac More

Excellent service Very satisfied with the great customer service I received at Peacock!!! I received a loaner car, no problem......I tell you with past dealerships it Very satisfied with the great customer service I received at Peacock!!! I received a loaner car, no problem......I tell you with past dealerships it is a problem. Car was repaired quickly and I was called as soon as it was done. They do excellent work at Peacock. Nice to see their service is as great as their sales!! Renewing my faith in Cadillacs!! Excellent job Peacock Cadillac. (Disregard the screen name....I'm a happy gal.) More

Horrific experience I have never experienced this level of incompetence and lack of professionalism from any dealership in my life. I have purchased countless premium veh I have never experienced this level of incompetence and lack of professionalism from any dealership in my life. I have purchased countless premium vehicles in my lifetime, but due to THIS dealership Cadillac will never be added to that list. More

SO FAR EXCELLANT. SO FAR THIS HAS BEEN AN EXCELLANT PURCHASE EXPERIENCE WITH LEONARD YOUNG, JR. AND THE TOM PEACOCK CADILLAC STAFF. MR. YOUNG WENT OUT OF HIS W SO FAR THIS HAS BEEN AN EXCELLANT PURCHASE EXPERIENCE WITH LEONARD YOUNG, JR. AND THE TOM PEACOCK CADILLAC STAFF. MR. YOUNG WENT OUT OF HIS WAY TO ASSIST ME IN MY PURHASE OF MY NEW 2015 CADILLAC SRX FWD PREMIUM COLLECTION. THE TEST DRIVE WAS VERY PLEASANT AND VERY INFORMATIVE. FEATURES AND BENIFITS WERE EXPLAINED TO PERFECTION. I BELIEVE HIS OVERALL SALESMANSHIP ON THIS VEHICLE CONVINCED ME TO BUY CADILLAC. I'M SURE TO REFER MANY OF MY BUSINESS ASSOCIATES AND FRIENDS TO SEE MR. LEONARD YOUNG, JR. FOR THEIR NEXT NEW CADILLAC. 5 STARS OF EXCELLENCE SHOULD BE HIS REWARD FOR A JOB WELL DONE. TEXAS MEDICAL INNOVATION, LLC ELSA A. FOX OWNER More