Tom Peacock Cadillac

Great Purchase! The purchase was great all the way around including the interaction with Mr. Asher (Finance). Mr. Powers was very courteous ,thorough and understandi The purchase was great all the way around including the interaction with Mr. Asher (Finance). Mr. Powers was very courteous ,thorough and understanding of price-point etc. He followed up with me after purchasing the car although I have indicated will need to come in for assistance with On-Star & noticed that telephone does not sync well at all!! Mr. Powers cheerfully agreed for me to come in & would ensure that entire process with On-Star & Que System(Telephone) is done properly! More

Rip off and scam We were looking to purchase a new Cadillac and saw were Peacock was advertising some demos at a good discount. Advertising was on line, on Tv and post We were looking to purchase a new Cadillac and saw were Peacock was advertising some demos at a good discount. Advertising was on line, on Tv and posted on each car. We met with our salesman (TKeya) who was informative and to be honest we feel like she was kept in the dark about the scam. She said that the dealership was able to offer this car at the advertised price because they had allowed customers to qualify for all the incentives rather they qualified or not. We test drove the ATS for a couple days and was ready to make our purchase. I was preappoved for my loan but when it came time to sign our papers, the price of the vehicle had increased by over $10,000 including our trade in. We were advised that we could get the incentives. Approximately 6 phone calls of jumbling around numbers and scammy financing deals and we walked , RAN away from the purchase. I am 59 years old and have purchased 15+ new cars and this place is the worst! Lots of older folks looking at cars while I was there, makes you wonder what there doing to those folks. Horrible don’t buy a car here, DOUBLE CHECK YOUR PAPERWORK BEFORE SIGNING More

Terrible at addressing issues Jane Doe from Houston, Tx | November 12, 2018 I recently took my car to Tom Peacock for repairs. I was hearing a noise but I was thinking it was part Jane Doe from Houston, Tx | November 12, 2018 I recently took my car to Tom Peacock for repairs. I was hearing a noise but I was thinking it was part of the problem at hand because when they diagnosed it they heard it too. After the repairs, I still continued to hear the noise. Being discusted with the dealer I went to another mechanic shop and they heard the noise immediately and discovered it was a leak in the steering system. I want to remind you, Cadillac test drove my car after the repairs, heard the noise and ignored the noise. This is unacceptable to me and clearly shows that the repairmen are not interested in any other noises they hear. It seems the repair department is over booked and don’t t give the necessary attention to card being serviced. More

Tommy Simon Since moving to Texas 18 years ago we have bought several cars. All of them through Tommy Simon at Peacock Cadillac. We had referred other people inc Since moving to Texas 18 years ago we have bought several cars. All of them through Tommy Simon at Peacock Cadillac. We had referred other people including family members also to deal with Tom Simon. They, and we, have been thrilled with his service, his consideration, and attention to details. Anytime we have had a problem Tommy has arisen to the occasion. We will continue to be not only a customer but a friend to Tommy. More

Best Service in Houston Tom Peacock Cadillac always has best service and they take care of your vehicle,me and my husband we trust this place, and John Fisk his the star of t Tom Peacock Cadillac always has best service and they take care of your vehicle,me and my husband we trust this place, and John Fisk his the star of this place, really he do excellent Job. we always recommended Tom Peacock Cadillac to the friends and family. Thank you, Jillian More

Awesome experience I recently purchased a car from Tom Peacock. Beautiful dealership with great employees. Tommy Simon is without a doubt the BEST salesman I have ever d I recently purchased a car from Tom Peacock. Beautiful dealership with great employees. Tommy Simon is without a doubt the BEST salesman I have ever dealt with. He really listened and took care of everything including programming my car perfectly before I took delivery. In addition, I was shown the service department so i will know where to go when I need an oil change. I live 25 miles away from the dealership but I will make the drive because these folks are awesome. These folks do not play games with their customers. I cannot recommend them highly enough. More

Why I will not buy a car from them again Well I thought I had the best experience until I saw my car that I was allowed $23,000 as a trade in on the lot for $29,988. First and last time for m Well I thought I had the best experience until I saw my car that I was allowed $23,000 as a trade in on the lot for $29,988. First and last time for me. There will not be any referrals to this dealer. Just warnings as to why not to go there More

CADILLAC 2017 CT6 Services Absolutely awesome experience Services A+++! TOM Peacock #1 in Texas!!! I have 2017 CT6 the media screen stop working and has big issue I took my car Absolutely awesome experience Services A+++! TOM Peacock #1 in Texas!!! I have 2017 CT6 the media screen stop working and has big issue I took my car to other Cadillac dealer they don't fix it correctly!!! finally I went to TOM Peacock service and they repaired it as supposed to be working and I'm really happy to get my car fixed of course it took time to be repair but best of all they are professional and I talk to JOHN FISK his was worth my time visiting service Tom Peacock and I strongly recommend JOHN FISK his 7 Stars costumers service is very Helpful and easy to deal with (schedule, car loan and connection, plus answered all my questions with great patience, simultaneously had facility tour. I'll definitely do business here again thank you for fix my car and see you soon!!!!! More

Outstanding My wife and I had the best experience we have ever encountered at a dealership today Tom Peacock Cadillac. KT Ahmed was a Great sales consultant. My My wife and I had the best experience we have ever encountered at a dealership today Tom Peacock Cadillac. KT Ahmed was a Great sales consultant. My wife told him what she wanted, the range she wanted her payments to stay. She drove away in what she wanted. Need I say more. Great job KT. Turns out the car we traded in and was allowed $23,000 for trade in is now on the lot for sale with a sticker price of $29,998. My wife is furious. We understand everyone is in business to make money but she feels she was really taken advantage of. Nothing we can do now. We will not refer any one there or buy another vehicle from them. More

Tommy Simon was my salesman. His knowledge of the product was awesome and helped me get the right vehicle. He also professional and courteous. I will refer o was my salesman. His knowledge of the product was awesome and helped me get the right vehicle. He also professional and courteous. I will refer others to Tommy. Thank you. More