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Tom Peacock Cadillac

Houston, TX

4.6
262 Reviews
Welcome to Tom Peacock Cadillac Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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15480 North Fwy

Houston, TX

77090

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Showing 262 reviews

January 14, 2018

Great salesman Tommy Simon helped me greatly in my search for another vehicle. He has always been very helpful in my search in the past. To me he is the best salesma More

by Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Tom Peacock Cadillac responded

We appreciate you for letting others know about your experience at Tom Peacock Cadillac. If you ever need anything in the future, please don't hesitate to let us know. Take care, Steve Hainline | General Manager | 281.443.7700

January 12, 2018

Great service department Recently I had a great experience in service. Came in for an oil change and tires for our SRX and the service advisor was very knowledgeable and a rea More

by Wediehl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anders Stark
Jan 15, 2018 -

Tom Peacock Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Steve Hainline | General Manager | 281.443.7700

January 10, 2018

Terrific, outstanding The staff at Tom Peacock were awesome. K.T. Ahmed was very knowledgeable & accommodating. We were able to meet the GM Steve Hainline & many of the ot More

by Hardybaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KT Ahmed, Tom Peacock
Jan 12, 2018 -

Tom Peacock Cadillac responded

We love hearing about customers who have a great experience at Tom Peacock and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Steve Hainline | General Manager | 281.443.7700

January 07, 2018

Sales Experience I purchased an XT5. My salesman was Tommy Simon. The experience of his expertise and friendliness is awesome. I have purchased several vehicles from More

by Abigale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Tom Peacock Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. We will make sure to let the rest of the team know about your review! If you have any further needs, please come back to see us. Best, Steve Hainline | General Manager | 281.443.7700

January 06, 2018

Professionalism Tommy Simon (salesperson) was very knowledgeable on the vehicle that was purchase. Very professional & articulate I'm satisfied with vehicle that I More

by Jmhelai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Tom Peacock Cadillac responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Steve Hainline | General Manager | 281.443.7700

January 02, 2018

Called to purchase a vehicle from out of state I called from out state, and gave the salesman all my personal information through email. I was called back five hours later and told me they sold the More

by Me willing
Recommend Dealer
No
Employees Worked With
Dana Wheeler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2018 -

Tom Peacock Cadillac responded

I am very sorry for your recent experience and sincerely apologize for our poor communication. We would love another opportunity to work together, please contact me directly. J.D. Ring General Sales Manager 713-213-50553 jring@tpcadillac.com

December 09, 2017

Vehicle Purchase I have bought a few vehicles from Tom peacock Cadillac and Ricco and mr Hicks always take care of me. Keep up the great service Gentlemen. More

by Demba975@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Hicks
December 05, 2017

New Car Purchase I recently purchased the Cadillac XT5. Tommy Simon was the sales person that handled the purchase. He was extremely professional, paitient and answe More

by T. Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2017

Rude and poor service I have had more than one issue. The most recent is being old by a service advisor to take my car somewhere else as they cannot give me a loaner. When More

by Amiller20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Peacock
Dec 05, 2017 -

Tom Peacock Cadillac responded

We are very sorry for your recent visit. We have scheduled your vehicle to be picked and a loaner dropped off to your home. We hope that you continue to be a part of The Tom Peacock Family.

November 30, 2017

Freddie Powers is by far the best! I purchased my pre-owned SRX from Freddie Powers and he was the best salesman. He took care of me and made the experience great. I had a minor hiccup More

by tmay
Recommend Dealer
Yes
Employees Worked With
Freddie Powers
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