Tom Peacock Cadillac
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great salesman Tommy Simon helped me greatly in my search for another vehicle. He has always been very helpful in my search in the past. To me he is the best salesma Tommy Simon helped me greatly in my search for another vehicle. He has always been very helpful in my search in the past. To me he is the best salesman there!! More
Great service department Recently I had a great experience in service. Came in for an oil change and tires for our SRX and the service advisor was very knowledgeable and a rea Recently I had a great experience in service. Came in for an oil change and tires for our SRX and the service advisor was very knowledgeable and a really nice guy. I love how they bring the computer to you so you check in right at the car. They handled everything very quickly and the tire pricing was VERY competitive. Great job!! More
Terrific, outstanding The staff at Tom Peacock were awesome. K.T. Ahmed was very knowledgeable & accommodating. We were able to meet the GM Steve Hainline & many of the ot The staff at Tom Peacock were awesome. K.T. Ahmed was very knowledgeable & accommodating. We were able to meet the GM Steve Hainline & many of the other crew. This is the second vehicle we have purchased from KT & specifically searched him out when we ere ready to purchase another. These are our go to people. More
Sales Experience I purchased an XT5. My salesman was Tommy Simon. The experience of his expertise and friendliness is awesome. I have purchased several vehicles from I purchased an XT5. My salesman was Tommy Simon. The experience of his expertise and friendliness is awesome. I have purchased several vehicles from him over the years. I have sent friends and family members to him and they have also purchased vehicles from him over the years. I wouldn't purchased my vehicles from any other salesman than Tommy Simon or Tom Peacock Cadillac. More
Professionalism Tommy Simon (salesperson) was very knowledgeable on the vehicle that was purchase. Very professional & articulate I'm satisfied with vehicle that I Tommy Simon (salesperson) was very knowledgeable on the vehicle that was purchase. Very professional & articulate I'm satisfied with vehicle that I purchase. I will refer this dealership and salesperson to family & friends More
Called to purchase a vehicle from out of state I called from out state, and gave the salesman all my personal information through email. I was called back five hours later and told me they sold the I called from out state, and gave the salesman all my personal information through email. I was called back five hours later and told me they sold the car. I’m mad that they ran a credit check then sold the car I was trying to buy. When I asked to speak to a manager he was like, “ well it’s the end of the year and if somebody come to buy the same car we going to sell it”. Poor communication with in this dealership. I’m even more disappointed after speaking with the manager. More
Vehicle Purchase I have bought a few vehicles from Tom peacock Cadillac and Ricco and mr Hicks always take care of me. Keep up the great service Gentlemen. I have bought a few vehicles from Tom peacock Cadillac and Ricco and mr Hicks always take care of me. Keep up the great service Gentlemen. More
New Car Purchase I recently purchased the Cadillac XT5. Tommy Simon was the sales person that handled the purchase. He was extremely professional, paitient and answe I recently purchased the Cadillac XT5. Tommy Simon was the sales person that handled the purchase. He was extremely professional, paitient and answered all of my questions. He made sure to inform me of all the options and perks available should I become a Cadillac owner. After the purchase, I noticed that a couple of the tires on the car were under inflated. I contacted Tommy and he invited me to stop by the dealership and he would inflate them for me personally. Talk about service after the sale. Thanks to Tommy, I am now a proud owner of a new Cadillac XT5. More
Rude and poor service I have had more than one issue. The most recent is being old by a service advisor to take my car somewhere else as they cannot give me a loaner. When I have had more than one issue. The most recent is being old by a service advisor to take my car somewhere else as they cannot give me a loaner. When I bought the car I was told I could always get a loaner for service. I have not had an issue with getting one until today when I was told I must have an appointment and I should go somewhere else because they could not service my car. The service writer walked away from my car in the middle of the conversation and one of the sales managers laughed at me when I called to dealership. This is what Cadillac service looks like I guess. Very disappointed. More
Freddie Powers is by far the best! I purchased my pre-owned SRX from Freddie Powers and he was the best salesman. He took care of me and made the experience great. I had a minor hiccup I purchased my pre-owned SRX from Freddie Powers and he was the best salesman. He took care of me and made the experience great. I had a minor hiccup with my vehicle and it had to be serviced. Freddie made sure everything was taken care of and now I'm up and rolling again. Thanks so much Freddie for your professionalism and always putting the customer first!!! T. Mayfield More