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Tom Peacock Cadillac

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
273 Reviews
Welcome to Tom Peacock Cadillac Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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15480 North Fwy

Houston, TX

77090

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Showing 273 reviews

April 22, 2021

Quick and easy. Had what I want and made it easy to purchased. Great salesman and he knew where to go and find what I wanted More

by wilsonjm2411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Buscemi
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Apr 26, 2021 -

Tom Peacock Cadillac responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, Steve Hainline | General Manager | 281.443.7700

April 21, 2021

I found the dealership to have a pleasant atmosphere and the people that I dealt with were both helpful, friendly and knowledgeable. George my sales person was extremely helpful in answering my questions an More

by bdixon9177
Recommend Dealer
Yes
Employees Worked With
George Salama
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2021 -

Tom Peacock Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Steve Hainline | General Manager | 281.443.7700

April 20, 2021

Salesman Chase and the two gentlemen in finance were extremely professional. All took their time to explain questions I had before and after sale. One of the better new car buying experiences I’ve had. More

by Jerome Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Both gentlemen I met in finance. Sorry not that great at remembering names., Chase Slay
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Apr 22, 2021 -

Tom Peacock Cadillac responded

Thank you so much for the nice review, Jerome! We really appreciate this feedback and I'll be certain to share your compliments with Chase and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Steve Hainline | General Manager | 281.443.7700

April 19, 2021

This is my second Cadillac purchase and I couldn't think of ever going anywhere else...their service dept is exceptional. Chase and Skeen were so helpful and friendly! I highly recommend Tom Peacock! More

by jakki40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skenn, Chase Slay
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Apr 21, 2021 -

Tom Peacock Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Steve Hainline | General Manager | 281.443.7700

April 17, 2021

Very friendly perfect service thanks too Freddy and the rest of the team 10/10 I would recommend you get a car from here ASAP ! More

by Keelan Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hainline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Paxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walt Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Powers
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Apr 20, 2021 -

Tom Peacock Cadillac responded

Thank you so much for the nice review, Keelan! We really appreciate this feedback and I'll be certain to share your compliments with Freddy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Steve Hainline | General Manager | 281.443.7700

April 13, 2021

Best car buying experience I have ever had, from sales, management to finance. They bent over backwards to make sure that I received the vehicle that I wanted for the price that I wanted to pay and didn’t More

by CTSV 2021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenifer Iglesias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Rahimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JD Ring
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Apr 15, 2021 -

Tom Peacock Cadillac responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Steve Hainline | General Manager | 281.443.7700

April 12, 2021

Thanks for an an amazing experience. Everyone were very professional and nice. All of my questions were answered even if I asked the same thing again. More

by Bullfrog.56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricco
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Apr 14, 2021 -

Tom Peacock Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Steve Hainline | General Manager | 281.443.7700

April 10, 2021

Everyone was very friendly. The dealership was really high scale and a lot of cars to choose from and great prices. Very happy and satisfied More

by Skinnerannalee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tkeyah Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hinojosa
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Apr 13, 2021 -

Tom Peacock Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Steve Hainline | General Manager | 281.443.7700

April 10, 2021

Tom Peacock customer for life. Amazing experience, Tiffany in sales was awesome. Highly recommended! If you are looking to buy a Cadillac, this is the spot to go! More

by wootenjustin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Rahimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Aguirre
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Apr 13, 2021 -

Tom Peacock Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Steve Hainline | General Manager | 281.443.7700

April 08, 2021

I received a call ten minutes after my online inquiry. I was driving out in my new Cadillac less than 24 hours later. Wow! What great customer service. More

by rosaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2021 -

Tom Peacock Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Steve Hainline | General Manager | 281.443.7700

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