Tom Peacock Cadillac
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Home of the bait and switch pricing and they will not accept outside financing because they want to charge you a higher rate so they can make more money. We showed up to buy a certified pre owned car at accept outside financing because they want to charge you a higher rate so they can make more money. We showed up to buy a certified pre owned car at their online asking price and were told that price didn't include conditioning or the certification for certified preowned warranty. When we finally agreed to a price they refused the check from our credit union stating we had to finance through them More
My sunroof was leaking I drop my car off on 5/8/21 picked up 5/12/21. Three weeks later I had the same problem with my car. I drop my car off 6/10/21 spear Pittman text on 6/18/21 @ 6:30 p.m stating that my up 5/12/21. Three weeks later I had the same problem with my car. I drop my car off 6/10/21 spear Pittman text on 6/18/21 @ 6:30 p.m stating that my car was ready. I called every day checking on my vehicle he couldn’t give me a pickup date. I asked if I could return the loaner car on my day off 6/23/21 because I work from 5:30 am to 7:00 p.m sometimes I have to work overtime. I received threats from spear Pittman my service advisor and Lori Jenkins. They called and texted twice a day sometimes at 12:00 a.m. I was told I would have to pay late fee and 75 dollar rental fee. I had to leave my job 3 hours early to return a loaner car. They were very unprofessional. More
All staff were excellent and very friendly. They took extremely good care of me and I wil be coming back with any other car needs. extremely good care of me and I wil be coming back with any other car needs. More
Awesome Customer service, treated me with professionalism, the Dealership was beautiful. Robert B was the perfect salesman. I will refer friends & family as well. Thanks professionalism, the Dealership was beautiful. Robert B was the perfect salesman. I will refer friends & family as well. Thanks More
After getting the run around at other dealers. I was glad I visited Tom Peacock Cadillac. They had a great selection and priced right. I found the perfect car and great price and was driving my new car in le I visited Tom Peacock Cadillac. They had a great selection and priced right. I found the perfect car and great price and was driving my new car in less than 45 mins. I will send friends and family. More
Michael is the best sales man I have ever worked with. He even went out of good way to deliver the car to me!!! He made buying a new car super easy and not time consuming like most even went out of good way to deliver the car to me!!! He made buying a new car super easy and not time consuming like most More
By far one of the best car buying experiences I’ve ever had! No pressure sales and it felt the whole time like they were working for me to get me the best deal at the best price with the best financing. Th had! No pressure sales and it felt the whole time like they were working for me to get me the best deal at the best price with the best financing. They made you feel like you’re part of their family and wanted the best for you. Such a great experience and I got a great deal. Recommend 100% More
We were very happy about Tiffany who helped us through the buying process in a swift and professional manner. Also financing went smooth. I don’t remember the associates name. A very professional gentlem the buying process in a swift and professional manner. Also financing went smooth. I don’t remember the associates name. A very professional gentleman. More
Worked well into the evening to get the deal done. Kept in contact and communication through the entire process. Had an issue with a rim, was replaced and corrected immediately. in contact and communication through the entire process. Had an issue with a rim, was replaced and corrected immediately. More
Would come back for another vehicle. Great experience overall. Everyone took care of us at Tom Peacock. From start to finish. Would definitely recommend everyone overall. Everyone took care of us at Tom Peacock. From start to finish. Would definitely recommend everyone More