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Tom Peacock Cadillac
Houston, TX
188 Reviews
Welcome to Tom Peacock Cadillac
Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 188 reviews
August 08, 2017
Great Experience From start to finish, Jenifer was very helpful. She went above and beyond to get my family into a 2014 Toyota Sienna. I highly recommend Jenifer Igles From start to finish, Jenifer was very helpful. She went above and beyond to get my family into a 2014 Toyota Sienna. I highly recommend Jenifer Iglesias at Tom Peacock Cadillac. More
by Amy W.
Employees Worked With
Helpful August 02, 2017
Great customer service Great customer service, the process was easy and NOT stressful. It's was a great buying experience and I plan to come back. Thanks Jenifer you were am Great customer service, the process was easy and NOT stressful. It's was a great buying experience and I plan to come back. Thanks Jenifer you were amazing! Thank you Mr. Asher for a for your wonderful customer service. More
by MariG
July 29, 2017
Car has serious issue. Dealership said they cannot repair. Worst dealership ever. Ignorant service advisor, who does not know much about the car. Rude management. Un-reliable vehicle. Avoid at all cost. Not wo Worst dealership ever. Ignorant service advisor, who does not know much about the car. Rude management. Un-reliable vehicle. Avoid at all cost. Not worth the money and troubles More
by Joe
Employees Worked With
Sabrina Simmons
July 24, 2017
Love my Cadillac! It was a pleasure dealing with Wyatt at Tom Peacock! The service was also excellent. I will definitely be back to purchase my next Cadilliac from To It was a pleasure dealing with Wyatt at Tom Peacock! The service was also excellent. I will definitely be back to purchase my next Cadilliac from Tom Peacock and Wyatt! More
by pam6869
Employees Worked With
Wyatt McCulloch
July 19, 2017
Great Customer Experience! My husband and I loved purchasing a vehicle from Tom Peaccok Cadillac. From our first point of contact to driving off the lot with our vehicle, we ha My husband and I loved purchasing a vehicle from Tom Peaccok Cadillac. From our first point of contact to driving off the lot with our vehicle, we had a great customer experience with each person of the team. Jenifer was very knowledgeable and professional-- making this purchase quick and easy. We will definitely be returning here to purchase future vehicles! More
by Courtneysmall
Employees Worked With
July 17, 2017
Happy XT5 owner Thank you Wyatt McCulloch for making my purchase an excellent experience. I know that if I ever have any questions he will always be there to help. G Thank you Wyatt McCulloch for making my purchase an excellent experience. I know that if I ever have any questions he will always be there to help. Great customer service with a smile. More
by XT5/Doris😊
Employees Worked With
Wyatt McCulloch
July 15, 2017
Outstanding Customer Service!!! My husband and I were on vacation with our family out of state and our 2016 Cadillac broke down. We had it towed to a small dealership in KY. The serv My husband and I were on vacation with our family out of state and our 2016 Cadillac broke down. We had it towed to a small dealership in KY. The service we were receiving from the dealership in KY was horrible. They kept telling us that the part was on back order. My husband contacted Tom in the service department to see if he could help us. Mr. Peacock went ABOVE and BEYOND to help us, even though they weren't doing the warranty work. He located the part for us. Without his help this experience would have been horrible. Mr. Peacock arranged for us to get a loaner car once we got back to Texas. Thank you so much Tom!!! You have made a forever customer in us. Never again will we go anywhere else to purchase another vehicle!!! You are the best!!! More
by Saltsman
Employees Worked With
Tom Peacock
July 10, 2017
Darrell McCormick always remember me and took care our needs, acted with professionalism. A driver at time to time brought out a loaner car while repairs were being met always remember me and took care our needs, acted with professionalism. A driver at time to time brought out a loaner car while repairs were being met. More
by bartonjimbo
Employees Worked With
Darrell McCormick
April 23, 2017
Professional experience Mr. T. Simon was pleasant, professional and professionally dressed. I'm satisfied with my car buying experience with the dealership and the salesperso Mr. T. Simon was pleasant, professional and professionally dressed. I'm satisfied with my car buying experience with the dealership and the salesperson. I will also request Mr. Simon in the future for my car buying More
by Jmhelai
Employees Worked With
Mr. Tommy Simon
February 28, 2017
Cadillac Emergency Roadside Service I had Emergency Roadside Service today(2/28/2017) with Mr. Garth Guy. He was Prompt, Polite, Courteous and Knowlegeable. I was back on the road in min I had Emergency Roadside Service today(2/28/2017) with Mr. Garth Guy. He was Prompt, Polite, Courteous and Knowlegeable. I was back on the road in minutes with my Escalade. Thanks Mr Guy & Tom Peacock Cadillac & Cadillac Emergency Roadside Service. Well Done! More
by WJJ
Employees Worked With
Garth Guy
