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Tom Peacock Cadillac

Houston, TX

Overview
Employees
Reviews
Vehicles
4.7
280 Reviews
Welcome to Tom Peacock Cadillac Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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15480 North Fwy

Houston, TX

77090

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Showing 280 reviews

June 03, 2024

The staff at Tom Peacock provided excellent service. There was a professional attitude expressed by the attendants. Quality service is always the standard. Timely service. Clean facilities More

by Mrs. Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Paxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for the positive review, Mrs. Francis! At Tom Peacock Cadillac, we pride ourselves on providing excellent and timely service with a professional attitude. We're thrilled to hear that you experienced our standard of quality service. Looking forward to welcoming you back again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 03, 2024

the service department and the staff was great, I plan to bring my car there from now on More

by taylor.cd15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Freddie Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac, Taylor! We are thrilled to hear about your positive experience with our service department and staff. We look forward to taking care of your car in the future. See you next time! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 02, 2024

Great experience! Service personnel were very friendly and helpful. Beautiful new customer lounge and waiting area! More

by Mrtshields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for the kind words about your experience at Tom Peacock Cadillac, we appreciate your positive feedback! We are delighted to hear that our service personnel were friendly and helpful and that you enjoyed our new customer lounge and waiting area. We look forward to welcoming you back in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

May 31, 2024

Always a first rate operation Sales lady jennifer is the most helpful sales lady I have had. And I Owen 12 cars 2 caddies Ferrari Aston and more. More

by rhickman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in sales who handles everything for my cars
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May 31, 2024

They are very service driven. Usually when you buy a car, you never see the sales person again but at Peacock, our sales person comes out to see us at the service dept.! Isabel an More

by KathyB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel and the lady who gave us our loaner, I can’t remember her name but she was very nice, too!
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May 31, 2024

Great communication, fast service and response. We were able to get the car in and done in fast order More

by Jason.roberts4011
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

Spear is the best service manager! Excellent and speedy service. I highly recommend Tom Peacock. More

by GreggMcD1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024

They were fast responding and with there service really helpful people and great customer service More

by Justyn.512
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024

Fully satisfied- They fixed my car and it was covered under my warranty. The job was done quickly and the service people were very courteous. More

by jtcarbonedpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024

Prompt and friendly service. In and out. Always enjoy how the car looks at delivery. More

by felipe_pg69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lakiesha Davis
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