Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Tom Peacock Cadillac

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
273 Reviews
Welcome to Tom Peacock Cadillac Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
Contact Dealership

15480 North Fwy

Houston, TX

77090

Directions

By Type

Showing 273 reviews

June 04, 2024

Alvis Young, as usual, is as helpful as anyone could hope. He’s an excellent person who makes Tom Peacock Cadillac great. More

by gregsaldinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My cashier is a delight.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for your kind words and for recognizing our team member's excellence! We are grateful for your support and your positive feedback. We look forward to welcoming you back to Tom Peacock Cadillac in the future. Sincerely, Steve Hainline | General Manager | 281.443.7700

June 03, 2024

The staff at Tom Peacock provided excellent service. There was a professional attitude expressed by the attendants. Quality service is always the standard. Timely service. Clean facilities More

by Mrs. Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Paxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for the positive review, Mrs. Francis! At Tom Peacock Cadillac, we pride ourselves on providing excellent and timely service with a professional attitude. We're thrilled to hear that you experienced our standard of quality service. Looking forward to welcoming you back again in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 03, 2024

the service department and the staff was great, I plan to bring my car there from now on More

by taylor.cd15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac, Taylor! We are thrilled to hear about your positive experience with our service department and staff. We look forward to taking care of your car in the future. See you next time! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 03, 2024

The easiest buy experience I’ve ever had. Hats off to Daniel and the sales team for making this an exceptional buying experience. I’ll never buy a car from another dealer. More

by wheelerdj_80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Hainline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for sharing your exceptional buying experience with Daniel and our sales team at Tom Peacock Cadillac. We are thrilled to hear that we made the process easy for you. We truly appreciate your loyalty and look forward to assisting you in the future. Drive safely and enjoy your new vehicle! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 03, 2024

Very good service They were able to take me before my appointment time Nice waiting room Great communication from service department More

by Krigartdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for the positive review, we appreciate your kind words! We aim to provide efficient service and a comfortable experience for all our customers at Tom Peacock Cadillac. Feel free to visit us again in the future or recommend us to others. Your satisfaction is our priority. Sincerely, Steve Hainline | General Manager | 281.443.7700

June 02, 2024

Great experience! Service personnel were very friendly and helpful. Beautiful new customer lounge and waiting area! More

by Mrtshields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie Falcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for the kind words about your experience at Tom Peacock Cadillac, we appreciate your positive feedback! We are delighted to hear that our service personnel were friendly and helpful and that you enjoyed our new customer lounge and waiting area. We look forward to welcoming you back in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

May 31, 2024

They are very service driven. Usually when you buy a car, you never see the sales person again but at Peacock, our sales person comes out to see us at the service dept.! Isabel an More

by KathyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabel and the lady who gave us our loaner, I can’t remember her name but she was very nice, too!
Report | Print
May 31, 2024

Great communication, fast service and response. We were able to get the car in and done in fast order More

by Jason.roberts4011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024

Spear is the best service manager! Excellent and speedy service. I highly recommend Tom Peacock. More

by GreggMcD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024

They were fast responding and with there service really helpful people and great customer service More

by Justyn.512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
11
12
13
...
28