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Tom Peacock Cadillac

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
273 Reviews
Welcome to Tom Peacock Cadillac Over four decades, Tom Peacock Cadillac has provided Houstonians with the finest automobiles, a world class facility, and a friendly, knowledgeable family of professionals. We pride ourselves on being Houston’s premier Cadillac dealer - offering goods and services that not only meet your expectations, but exceed them as well. Whether you are in the market to purchase your next vehicle or service your existing one, our goal is to make you feel as comfortable as possible. Call, email, or simply just stop in - we look forward to the opportunity to be of service.
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15480 North Fwy

Houston, TX

77090

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Showing 273 reviews

June 17, 2024

The oil change service was great, plus the friendliness of all the staff was super! The waiting area was wonderful! I just appreciate everything and so neat seeing the beautiful new showroom! More

by bevpdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you, Bev, for the fantastic review! We're thrilled to hear that you had a great experience with our oil change service and that our staff's friendliness stood out to you. We're delighted you enjoyed the waiting area and our beautiful new showroom. We appreciate your kind words and look forward to welcoming you back at Tom Peacock Cadillac in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 17, 2024

Very Courtesy Pleasant customer service I Will Continue Having My Car Service At This Dealership More

by Pamela Buggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spear Pittman IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walt Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for the positive feedback, Pamela! We appreciate your kind words about our customer service. We look forward to continuing to provide you with excellent service for your car at Tom Peacock Cadillac. See you next time! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 17, 2024

We had a wonderful experience at this dealership. Our sales associate Shawn was thorough, patient and very knowledgeable. Skeen in the finance department was also completely professional and kind. More

by jackie.jo.1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Rahimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac! We are thrilled to hear about your wonderful experience with Shawn and Skeen. We strive to provide a personalized and knowledgeable service to all our customers. Please do not hesitate to visit us again in the future or share your experience with others. We appreciate your kind review! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 15, 2024

Recent service experience was excellent. Care was ready in a timely manner and cashiers were friendly More

by Christy Christensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvis Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for the positive feedback, Christy! We are thrilled to hear that you had an excellent service experience at Tom Peacock Cadillac. Our team is dedicated to providing timely and friendly service. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Tom Peacock Cadillac! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 15, 2024

Always great service and great people! That is why we keep coming back, no matter the drive. More

by Samanthag_0920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for your kind words and for your loyalty, Samantha! We truly appreciate your continued trust in Tom Peacock Cadillac. We look forward to your next visit and to providing you with excellent service once again. Safe travels! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 14, 2024

The service advisor and all involved were polite and exceptionally patient. My experience was extremely pleasurable! More

by ljames57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac, we appreciate your positive review! We are delighted to hear that our team provided exceptional service and made your experience pleasurable. We look forward to welcoming you back for another great experience. Thank you for sharing your feedback with us! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 14, 2024

Made me feel like family. ..I can't imagine what else Tom Peacock could have done.. More

by maddoghouston12@gmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac and for feeling like family with us! We appreciate your kind words and are thrilled to have provided you with excellent service. We look forward to welcoming you back in the future! Sincerely, Steve Hainline | General Manager | 281.443.7700

June 14, 2024

The dealer was helpful, efficient, knowledgeable, and not pushy. They made the whole experience painless and enjoyable. More

by dorsey.j.smallwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walt Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac! We are glad to hear that your experience with us was helpful, efficient, and enjoyable. We strive to make every interaction seamless and knowledgeable. We look forward to assisting you again in the future. Sincerely, Steve Hainline | General Manager | 281.443.7700

June 13, 2024

Everyone was very cordial and helpful. Kylie Flax was a great salesperson who had knowledge of the vehicles as well as pricing of the vehicles. Also the “Advantages of Ownership” are as More

by sclancaster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kylie Flax
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for choosing Tom Peacock Cadillac! We appreciate your kind words about Kylie and our team. We strive to provide excellent service and are delighted to hear about your positive experience with us. We look forward to assisting you in the future. Sincerely, Steve Hainline | General Manager | 281.443.7700

June 11, 2024

The experience was very good! ! Timing was great too!! And also customer service was excellent. Overall great experience. I will be coming back again for service More

by danterrianr.dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Tom Peacock Cadillac responded

Thank you for the positive feedback, Dan! We appreciate you choosing Tom Peacock Cadillac for your service needs. We are thrilled to hear that you had a great experience with us, from timing to customer service. We look forward to welcoming you back for your next service visit! Sincerely, Steve Hainline | General Manager | 281.443.7700

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