Tom Pappas Toyota - Service Center

I have used Pappas Toyota for all work on my 2007 RAV4 since we moved to the area six years ago and they have always done a good job. This last visit was also quite good. Drew went the extra mile to fin since we moved to the area six years ago and they have always done a good job. This last visit was also quite good. Drew went the extra mile to find some coupons to help offset the necessary repairs. I have never felt pressured to do unnecessary repairs and like that all my maintenance history is in their system so they can let me know when important service is needed. My car still runs like the day I bought it and I will be using Pappas to help me keep it going another 15 years. More

I am extremely grateful that Pappas Toyota got our car in to repair a window. We were very impressed with the speed of the repair and the price. to repair a window. We were very impressed with the speed of the repair and the price. More

Courteous and can be counted on to do only the work necessary. They fit me in when I had a flat tire. necessary. They fit me in when I had a flat tire. More

Pat was great! He welcomed me to the dealership and explained the service that was needed on my vehicle. He came out to the waiting area and covered everything that He welcomed me to the dealership and explained the service that was needed on my vehicle. He came out to the waiting area and covered everything that was being done to my vehicle and went over the 51 point safety inspection with me in detail. It was a very enjoyable experience!! More

I needed my Toyota looked at because of a pothole. Gino diagnosed the problem and had the mechanic correct the problem as well as checking there was no further damage. They repaired the car at the pri Gino diagnosed the problem and had the mechanic correct the problem as well as checking there was no further damage. They repaired the car at the price he had quoted. I am going to come back for all my service needs !!! More

Brought my 2019 highlander in for 10,000 mile maintenance. Drew was extremely attentive and courteous. Felt like we had been like friends for years. Truthful and honest. Can’t ask for anything mo maintenance. Drew was extremely attentive and courteous. Felt like we had been like friends for years. Truthful and honest. Can’t ask for anything more. More

I have been a loyal customer for 5 years. I bought my Rav 4 at Pappas and other than getting new tires from Costco, all service and repairs have been done at Pappas Toyota in St. Peter’s. T I bought my Rav 4 at Pappas and other than getting new tires from Costco, all service and repairs have been done at Pappas Toyota in St. Peter’s. Today I went in for an oil change and also explained that I had bought new headlights and put one of them in and it wasn’t working. I had the other brand new headlight still in packaging and asked that they look to see what the problem was. It turns out I had put the light bulb in upside down. I fully expected to have to pay for some labor (I understand I’m going to a dealership for service) but I was shocked when I was charged $160 for the headlights to be installed (I had already purchased the headlights so this was just diagnostics and labor). I am angry, disappointed and feel taken advantage of. Pappas has lost my trust and my business. My mom was actually shopping for a new car while we were waiting for my car to be finished and said she will now also be taking her business elsewhere. More

Very helpful staff and efficient. They seem quite busy. I drive twenty miles to have my vehicle serviced at Pappas because of the service! They seem quite busy. I drive twenty miles to have my vehicle serviced at Pappas because of the service! More