Tom Pappas Toyota - Service Center

I have been taking both of my Scion's to Pappas Toyota for over 8 years and the service team has always been extremely friendly and easy to communicate with. for over 8 years and the service team has always been extremely friendly and easy to communicate with. More

Took our Toyota GR86 to Pappas for an oil change and the 1-year service. They put one of those oil change reminder stickers on the windshield, gave us a receipt, and sent us on our way. Then a week later, w 1-year service. They put one of those oil change reminder stickers on the windshield, gave us a receipt, and sent us on our way. Then a week later, we get a call saying the oil change was never actually done. Seriously? So what did we wait an hour for the first time? How do you give someone a receipt and a sticker like everything’s taken care of, but skip the actual oil change? That’s not just frustrating—it’s dangerous. If they forget something that basic, what else are they missing? We had to bring the car back and wait another hour. And honestly, who even knows if they did it this time? We’ve bought three cars from this dealership, but after this mess (and a bad experience with our last purchase), we’re done. I won’t be bringing any of our Toyotas back here once the warranty is up. Just awful service all around. More

Thanks so very much for taking the time to go over the many electronic switches on my new Camry. I’m understanding the manual much better now and I really appreciate you! You are a great example of what many electronic switches on my new Camry. I’m understanding the manual much better now and I really appreciate you! You are a great example of what good service is! More

I have been coming to Pappas Toyota for a couple of years since purchasing my 2018 Toyota Tundra. The service department here is top-notch. All the staff truly listen and care about you and your vehicl years since purchasing my 2018 Toyota Tundra. The service department here is top-notch. All the staff truly listen and care about you and your vehicle. I’ve owned many trucks over the years and have been to numerous service departments, but Pappas Toyota is hands down the best. I highly recommend this dealership to anyone looking for a vehicle or needing service. A big shout-out to Chris Lathangue, a Service Advisor at Pappas Toyota. I witnessed him assisting an elderly lady with questions about her vehicle, patiently explaining everything to ensure she understood before leaving. Chris even walked her to her car to make sure she was okay, as her arthritis was bothering her leg. Seeing people like Chris making the world a better place is heartwarming. More

Wonderful staff, quick service. Pleasure getting car repaired and maintained at Pappas Toyota, will be back. Pleasure getting car repaired and maintained at Pappas Toyota, will be back. More

As usual, service was on point and on time. The wait is never long and they always point out upcoming service needs. The wait is never long and they always point out upcoming service needs. More

Darin Rigby in service is the best. He always takes care of me and makes the service experience great. I’m always impressed when I go to Pappas. It’s unlike any other dealership. There He always takes care of me and makes the service experience great. I’m always impressed when I go to Pappas. It’s unlike any other dealership. There people don’t leave -it’s always the same people. When you take care of people that creates loyalty and they don’t leave. No other car dealership is like Pappas! More

Have always received good service here! Won’t be taking my truck anywhere else in the bear future! Won’t be taking my truck anywhere else in the bear future! More

We always get fast, friendly service! The staff explains everything very well and the showroom is always clean and comfortable. The staff explains everything very well and the showroom is always clean and comfortable. More

Great service, always informed about situation, exceptional team members to work with. In and out in no time. exceptional team members to work with. In and out in no time. More