Tom Pappas Toyota

Working with Steve was like talking to a friend! My family and I had a lot of questions, and he took a lot of time with us, and answered each one of them. Although we couldn’t find the exact car tha My family and I had a lot of questions, and he took a lot of time with us, and answered each one of them. Although we couldn’t find the exact car that day, Steve was able to find a better one for me that will be delivered soon. We tell everyone how happy we were with our service. Thanks, Steve, for doing such a great job! More

I am always treated like I am the most important customer. My vehicle is kept maintained at a comparable price and service is easy to do business with. customer. My vehicle is kept maintained at a comparable price and service is easy to do business with. More

Shay was an awesome and very passionate salesman who listens to his customer. Never once did he try and sell us something that didn't 100% satisfy exactly what we were looking for. He understands cu listens to his customer. Never once did he try and sell us something that didn't 100% satisfy exactly what we were looking for. He understands customer service and is truely and asset to Pappas Toyota. Thanks Shay and the team at Pappas. More

Our experience with salesman Dave Dubois was seamless. He had great product knowledge, answered all of our questions and made our purchase easy. He had great product knowledge, answered all of our questions and made our purchase easy. More

We recently purchased a 2023 Highlander & the entire experience was amazing. I will highly recommend this company, our salesman, finance department and all the staff that we came in contact with, with h experience was amazing. I will highly recommend this company, our salesman, finance department and all the staff that we came in contact with, with high regards. Thank you Pappas Toyota & be assured that you have our loyalty forever. More

I've purchased multiple cars from Pappas Toyota. Brett Bales is the only person in the finance department I will work with. Extremely professional, makes you feel like he's known you forever. Goe Brett Bales is the only person in the finance department I will work with. Extremely professional, makes you feel like he's known you forever. Goes the extra mile to make sure you get the best rate and loan length you are looking for and won't stop until you are satisfied. Brett Bales and Dakota Maurer are the reason I am a repeat customer at Pappas Toyota. More

Summary of the rating is that eventually the team fixed my vehicle but it took a long time (over 2 weeks total, and the repair estimate was 8-10 hours) with poor communication and a few bumps along the way my vehicle but it took a long time (over 2 weeks total, and the repair estimate was 8-10 hours) with poor communication and a few bumps along the way. I can say based on my experience this dealer’s service team will try to make sure all of your issues are taken care of when performing a repair, assuming you push back on things that don’t quite make sense. Can’t say that I’d recommend them but I do feel that if you choose them they will perform honest work and the people are very nice. More

Patrick in the service area was so helpful. Sat in my van and explained what they fixed. Sat in my van and explained what they fixed. More

Friendly and professional service every time. In and out in a timely manner and comfortable waiting area. In and out in a timely manner and comfortable waiting area. More

Much more knowledgeable than the last two places I went to have my car serviced. The customer lounge makes the waiting experience more enjoyable than elsewhere to have my car serviced. The customer lounge makes the waiting experience more enjoyable than elsewhere More