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Tom Pappas Toyota

St. Peters, MO

4.8
869 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 869 reviews

August 03, 2020

After my great experience with Doc during the first process of my car buying experience I had the pleasure of working with Brett Bales in finance. He was very thorough with every aspect of the finance More

by ambientjpt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Tom Pappas Toyota responded

Thanks for the nice review on Brett and Josh! We're happy they helped simplify your car-buying experience! Congrats on your new purchase! We hope it treats you with many safe and happy miles!

August 01, 2020

pappas was just the place I needed, Joe Herman was an excellent help and Steve from financing was so easy to work with. I got the vehicle I wanted in a fast and easy manner. More

by t_konradt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Helmich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

Excellent Buying and Leasing experience We were in the market to lease a Rav4 Hybrid. Ryan and the Pappas team were so phenom we leased one and bought a second Prius all within two weeks! Pr More

by ksbtuition
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helmich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ferguson, Mike Weaver
July 30, 2020

Enjoyable & Professional Experience Frank and the entire Pappas Toyota team provided a great buying experience for my new 2019 Toyota Avalon! I appreciated Frank's professionalism and n More

by Rob E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank "The Tank" Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Tom Pappas Toyota responded

Hi Rob, thanks for reviewing Pappas Toyota! We're thrilled to hear about your experience with Frank! Glad the process was a seamless one! Congrats on your new vehicle!

July 26, 2020

I researched and knew what I wanted. Dakota handled everything over the phone, and had Jamie working on financing when I arrived. Painless experience, all my questions were answered, and I was treated More

by Sissy
Recommend Dealer
Yes
Employees Worked With
Dakota Maurer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Pringle
Jul 27, 2020 -

Tom Pappas Toyota responded

Glad to hear about your experience! We're happy everything turned out seamlessly! Best wishes with your new vehicle!

July 26, 2020

Close to perfect, then left empty Overall a good experience for buying a used car. Worked out pricing by email vs. in person (my choice), came for a test drive, all went well. Didn't h More

by Robert C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Tom Pappas Toyota responded

Wonderful to hear Robert! We're glad to hear about your experience, but we're happy to help with your fuel light. Just give us a call and we'll help make things right :)

July 24, 2020

Bob was very helpful. He made sure my new truck was properly cleaned and ready to go. Before I left, he made sure I understood how to use all my new “knobs” and helped me pair my phone. More

by St. Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2020 -

Tom Pappas Toyota responded

Glad Bob could help! If there's anything else we could do, just let us know! We're always happy to help :)

July 24, 2020

Joe and Brett were absolutely incredible. I leased my new Tacoma, for a amazing deal and didn’t have to spend the whole day there! More

by Joseph
Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Tom Pappas Toyota responded

Thanks for the kind review! Glad to hear about your experience with Joe and Brett! Best of luck with your new Tacoma!

July 23, 2020

I can’t thank the people at the service center enough! we were two hours into a Grand Canyon trip when our check engine light went on, luckily not too far from Pappas Toyota. We were told it would be over tw More

by d_smiles2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bank
Jul 23, 2020 -

Tom Pappas Toyota responded

Thanks for leaving us a review! We're happy to help and glad to hear about your vacation! Best wishes from our family to yours!

July 21, 2020

If you are a woman don’t go to this dealer. Terrible customer service. I called Kyle to complain about Darin his service advisor who treated me like I was ignorant when it came to cars and just plain st More

by Rtran80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Darin Rigby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
1.0
This rating includes all reviews, with more weight given to recent reviews.
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