
Tom Pappas Toyota
St. Peters, MO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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After my great experience with Doc during the first process of my car buying experience I had the pleasure of working with Brett Bales in finance. He was very thorough with every aspect of the finance process of my car buying experience I had the pleasure of working with Brett Bales in finance. He was very thorough with every aspect of the finance process and was so easy going guess that’s why they call him easy. Thanks again Brett your friend Josh. More
pappas was just the place I needed, Joe Herman was an excellent help and Steve from financing was so easy to work with. I got the vehicle I wanted in a fast and easy manner. excellent help and Steve from financing was so easy to work with. I got the vehicle I wanted in a fast and easy manner. More
Excellent Buying and Leasing experience We were in the market to lease a Rav4 Hybrid. Ryan and the Pappas team were so phenom we leased one and bought a second Prius all within two weeks! Pr We were in the market to lease a Rav4 Hybrid. Ryan and the Pappas team were so phenom we leased one and bought a second Prius all within two weeks! Profesh, responsive, straightforward, honest, and rapid responders is how would describe our interaction and experience with this outstanding outfit. Can't recommend highly enough. More
Enjoyable & Professional Experience Frank and the entire Pappas Toyota team provided a great buying experience for my new 2019 Toyota Avalon! I appreciated Frank's professionalism and n Frank and the entire Pappas Toyota team provided a great buying experience for my new 2019 Toyota Avalon! I appreciated Frank's professionalism and never felt pressured into buying. I enjoyed being able to test drive cars alone without a sales rep present in the car. Frank was available to answer all questions before and after my test drives. He also provided a fair offer for my trade in. Frank also offered to fix a chip in the windshield at no cost and my experience with the service team was just as good! Thank you. More
I researched and knew what I wanted. Dakota handled everything over the phone, and had Jamie working on financing when I arrived. Painless experience, all my questions were answered, and I was treated everything over the phone, and had Jamie working on financing when I arrived. Painless experience, all my questions were answered, and I was treated fairly. More
Close to perfect, then left empty Overall a good experience for buying a used car. Worked out pricing by email vs. in person (my choice), came for a test drive, all went well. Didn't h Overall a good experience for buying a used car. Worked out pricing by email vs. in person (my choice), came for a test drive, all went well. Didn't have to spend too much time in the dealership, got the paperwork done with all the necessary pageantry they have to do to get you to buy more stuff. They washed the car for us to drive home. The only hiccup in the whole experience was having the low fuel light come on as soon as we entered the highway, which is well under a mile from the dealership. Would have been a nice touch to give us a few drops for the ride home. More
Bob was very helpful. He made sure my new truck was properly cleaned and ready to go. Before I left, he made sure I understood how to use all my new “knobs” and helped me pair my phone. properly cleaned and ready to go. Before I left, he made sure I understood how to use all my new “knobs” and helped me pair my phone. More
Joe and Brett were absolutely incredible. I leased my new Tacoma, for a amazing deal and didn’t have to spend the whole day there! new Tacoma, for a amazing deal and didn’t have to spend the whole day there! More
I can’t thank the people at the service center enough! we were two hours into a Grand Canyon trip when our check engine light went on, luckily not too far from Pappas Toyota. We were told it would be over tw were two hours into a Grand Canyon trip when our check engine light went on, luckily not too far from Pappas Toyota. We were told it would be over two hours before they could get our car in because they were clearly busy, but 15 minutes later our car was getting fixed and we were back on the road in no time. you saved our vacation! thank you! More
If you are a woman don’t go to this dealer. Terrible customer service. I called Kyle to complain about Darin his service advisor who treated me like I was ignorant when it came to cars and just plain st customer service. I called Kyle to complain about Darin his service advisor who treated me like I was ignorant when it came to cars and just plain stupid in general. I am neither. I told the service advisor exactly what was wrong with my car, what it was doing, how the problem occurred now and in the past and that it was a known issue with my make and model of car. Kyle answered my call on lunch. Ok fine we all have to eat. He listened to me calmly and patiently until it was his turn to order food then totally ignored me until he was done ordering. After I explained the situation (again) he refused to apologize for his staffs’ rude and inappropriate behavior until he reviewed my file and spoke to his staff. What? I repeated that I was more upset over the treatment I received than the resolution or lack thereof and he still refused to apologize for his advisor speaking down to me because I am a woman. Then at the end of the day when he couldn’t duplicate the noise my car was making, despite me telling him it wasn’t doing it consistently and last time it was there for the same problem they had to keep my car for three days to hear it, he had Darrin the original service advisor call me so he could insult me some more. Absolutely terrible service. If you are a woman don’t go here!! More