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Tom Pappas Toyota

St. Peters, MO

4.8
869 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 869 reviews

February 20, 2021

Bought my 2019 Tacoma here. Talked beforehand on pricing. Had an updated price from other dealer that they matched. No hassle, didn't try to force anything extra on the sale. More

by Chip63031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Tom Pappas Toyota responded

Thank you so much for sharing this with us, and congrats on your purchase! Our team really enjoyed having you here, and we wish you all the best. Come back and see us!

February 12, 2021

If you are planning to buy a car, Pappas Toyota is the right place and Chris Brower is the guy. Chris is very knowledgeable and he helped me get a great deal on an excellent car. I was in and out of the d More

by saadzaman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R H
Feb 15, 2021 -

Tom Pappas Toyota responded

Congrats on your purchase! Our team enjoyed having you here, and we appreciated the chance to work with you. We wish you all the best, come back and see us!

February 11, 2021

Purchased a new Tacoma from Pappas in late January 2021. It was extremely difficult to get information from them in a timely manner. I finally got details of the modifications days after requesting them. Sa More

by emholtz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Scanlan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Tom Pappas Toyota responded

Would you please give us a call so we can help? Angelo - 636-928-1212

February 11, 2021

We shop at dealerships where we have relationships. Thank you Tim, you have made my wife happy. I will give you another chance I a few years More

by web1685
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Regan, Jamie Pringle
Feb 15, 2021 -

Tom Pappas Toyota responded

Thank you so much for the review! We are happy to hear that your wife is happy with the new vehicle, and we wish you both many happy miles. Come back and see us!

February 11, 2021

I have been doing business with this dealership for over three decades and purchased many cars and have never been disappointed. Just had my 2011 Avalon serviced and they are always very efficient. More

by pmford
Recommend Dealer
Yes
Employees Worked With
Paul Nettler
Feb 15, 2021 -

Tom Pappas Toyota responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

February 03, 2021

I've bought two cars from Pappas Toyota and the second time I worked with Chris Brower. He was really knowledgeable and made sure I was comfortable with the process from beginning to end. He thoroughly an More

by peavila1s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R H
Feb 04, 2021 -

Tom Pappas Toyota responded

Thank you so much for the kind words! Our team truly appreciates your repeat business, and we are so happy to hear that Chris provided you the service you deserved. We wish you many happy miles. Come back and see us!

January 29, 2021

Listened to problem having with vehicle, diagnostic completed and pricing up front. Service completed in timely manner Notified when vehicle was ready to be picked up More

by CS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Tom Pappas Toyota responded

Thank you for sharing this with us! We are very happy to hear that Gino and the team could get your vehicle taken care of and have you back on the road. We appreciate your business, and we are here for any future needs.

January 22, 2021

Darin was very helpful when I arrived and I thought I had an appointment. I thought I I had made one through Online but there was no record of it in the system. Darin took care of me and the oil change and More

by Wfspeh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Tom Pappas Toyota responded

Thank you so much for sharing this with us! We are very happy to hear that Darin got you taken care of, and we appreciated the chance to work with you. We will see you next time!

January 21, 2021

Pappas Toyota has always taken great care of my vehicle. My routine maintenance was done in about 90 minutes while I waited in a very clean waiting area with free hot coffee. I would love to rate my servic More

by pnassif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Nettler
Jan 22, 2021 -

Tom Pappas Toyota responded

Thank you for the feedback on your recent experience with us! Our team truly appreciates your business, and we always enjoy working with you. We wish you all the best, and we look forward to your next visit with us!

January 11, 2021

I have had nothing but good experiences from the start of buying my new Toyota Corolla to the Toyota Care Plan and all maintenance that I have done. More

by rsommers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Micallef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Ragan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Rigby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Albrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Nettler, Chris Bank
Jan 14, 2021 -

Tom Pappas Toyota responded

We truly appreciate the positive feedback on your experience with us. We hope you’ll share your experience with others, and we look forward to your next visit!

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