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Tom Pappas Toyota

St. Peters, MO

4.8
869 Reviews
Tom Pappas Toyota has been servicing St. Louis and St. Charles for over 30 years! As one of the leading Toyota dealers for MO, we pride ourselves on having friendly employees focused on our customer's needs. Whether you are from O'fallon, St. Peters, Wentzville or Warrenton, or St. Louis you will enjoy the Pappas experience! Customers who come across the river from St. Louis know they will receive great pricing and excellent service! Come and meet our service manager Kyle Albrecht, he has over 30 years in the Toyota parts and service industry. His knowledge and expertise allow us to take on the toughest repair jobs with confidence. Our pre-owned sales manger Alex Wallut, always has a keen eye out for excellent pre-owned vehicles in the St. Peters, O'fallon area. This keeps our gently pre-owned vehicle stock full of the best cars in St. Charles.
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10011 Spencer Rd

St. Peters, MO

63376

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Showing 869 reviews

May 08, 2021

Thanks to Chris for actually listening to me. Buying a car is always a daunting task. The process is long & drawn out & Chris heard me say “I hate buying a car”. So he did everything he could to expedite More

by carolann0730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R H
May 24, 2021 -

Tom Pappas Toyota responded

Thank you Carol! We appreciate your business!

May 07, 2021

Great dealership. Fourth car we have bought at Pappass. Love the service dept. Good deal and pleasant people. I always want to buy future cars from Pappas More

by gniebling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Tom Pappas Toyota responded

Gary, we appreciate your continued business!

May 06, 2021

Used to horrible customer service with previous dealerships but this one is hands down fantastic. Service is friendly and they make sure to take care of you. Nothing but happy with this dealershi More

by Drew B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Grimes
May 06, 2021 -

Tom Pappas Toyota responded

Thanks Drew! We appreciate your kind words and your business!

May 02, 2021

Isabel was helpful and friendly. She went out of her way to make sure we got what we needed including coming in on her day off to hand us the keys and walk us through the new Highlander and all of its optio More

by JM Thro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isabel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2021

Pappas Toyota- I would not even give them a 1 star but i had to in order to post anything! BUYERS BEWARE! This is by far, the worst dealership in all of Saint Louis and I have bought a few cars in my lifet More

by me
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isabel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Tom Pappas Toyota responded

Please give me a call - 636-928-1212 Angelo Bezzole, GM

April 27, 2021

Chris was such a friendly and amazing salesman. He helped us through the whole process and kept us updated on what was going on through the whole process between us trading a car in and buying the car we got More

by buchjess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Helmich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R H
Apr 28, 2021 -

Tom Pappas Toyota responded

Congratulations on your purchase! It was such a pleasure working with you, and we are happy to hear that our team provided you with top-notch service. We wish you many happy miles, come back and see us!

April 27, 2021

We purchased a used Sienna this week. The battery was dead the morning after we purchased it. Upon inspection, the battery was totally corroded and had a bad cell. It wouldn't even start to get us to the More

by murrayfam85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wallut
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Weaver, R H
Apr 28, 2021 -

Tom Pappas Toyota responded

Thank you for the feedback! Our team wishes you all the best with your Sienna, and we are here for any future needs.

April 26, 2021

Hello!I would definitely disclose the 199 fee at the Hello! I would definitely disclose the 199 fee at the end when closing the deal with customers. No one likes to be caught off guard. Everything els More

by Bampton13
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weaver, R H
Apr 27, 2021 -

Tom Pappas Toyota responded

We appreciate the feedback on your experience with us! Our team truly enjoyed working with you, and we hope to see you again.

April 24, 2021

Chris and Shay were awesome! They made us feel comfortable and helped us find a great new car! Brett helped us understand our financing options and helped give us a great deal! The sercice ive g More

by Classicdrmr1898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shay Pritchett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : R H
Apr 27, 2021 -

Tom Pappas Toyota responded

Thank you so much for the great review, and congratulations on your purchase! It was such a pleasure working with you, and our team is here for any future needs. Come back and see us!

April 23, 2021

From sales to service, Pappas Toyota is our go-to dealership. Their staff is knowledgeable and friendly. Isabel was a pleasure to work with and helped us to get a great deal on our new car. More

by bevp
Recommend Dealer
Yes
Employees Worked With
Isabel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Tom Pappas Toyota responded

We truly appreciate your business and great review! Our team can't thank you enough for your loyalty, and we will see you next time!

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