Tom Pappas Toyota

This dealership is nothing but a lemon lot! Absolute bulls**t!! They don't honor anything they put on papper! Also, The matinence department is an absolute joke!! They couldn't fix a peanut but Absolute bulls**t!! They don't honor anything they put on papper! Also, The matinence department is an absolute joke!! They couldn't fix a peanut butter and jelly sandwich if their lives depended on it! I'm literally keeping track of everything that is wrong with my truck that lying b**ch sold me. I'm one issue away from it being labeled a lemon by the state of Missouri. They knew this truck wasn't road worthy but still sold it after slapping a few "bandaids" on it. I don't think they understand what kind of financial troubles go on when the vehicles they sell, go right to s**t after a few months. Not even close to joking but, I got laid off because I couldn't make it in to work due to this pile of sh.....this truck, being a lemon!!!!!! Also, I NEVVVVER pull the injured veteran card but, if it wasn't for the injuries I took in combat, that the government pays me for, I would be on the streets because this truck is always needing work done on it and can't get me back and forth to work to make any money!! Unfu**ing real, man... Here are a few things wrong with this pile of f***.... The fule pump sensor The fule pump itself Brakes Ball joints on both sides Tie rods on both sides (Oh, the right side on the frontend broke on my way to work (that cost me my job) but they put a bandaid on it and it's still making noise and feeling weird) Pretty much the entire frontend is shot Broken exhaust pipe Bad tires from the frontend being outta wack. Electrical issues like the screen going out once in a while The dash not working Transmission issues like when I put it in reverse, there's a very loud knock once in a while. Put in drive, there's a small bang every now and then.... I mean, I could go on and on with this pile of junk. But what really fries my a$$ is the way I'm treated when I go....WENT up there for service they said I'd get before I signed the contract. The matinence guys are an absolute joke and know nothing about mechanical work! They DO NOT take care of the customer when they know they sold a f**king lemon!!!! Do they treat ALL combat vets like this??? It's really bad when they hide behind some horse s**t ad about how they love vets but turn around a sell us and others, junk. They don't give a xxxx about us. As long as they make that money, that's all that matters, right? Unreal and I'm done with these xxxxxxxx. More

Ryan was a consummate professional providing answers to all our questions. He worked to provide us with a great vehicle and deal and was never pushy. We will definitely seek out Ryan for any future car/tru all our questions. He worked to provide us with a great vehicle and deal and was never pushy. We will definitely seek out Ryan for any future car/truck needs! We highly recommend Ryan for anyone searching for a vehicle! More

Ryan and Doc were both absolutely amazing to work with! We had a few hiccups throughout the process and they both were extremely helpful and made the process of buying our car SO easy!! I 100% recommend To We had a few hiccups throughout the process and they both were extremely helpful and made the process of buying our car SO easy!! I 100% recommend Tom Pappas Toyota!! ps. they play some great music too! More

Great dealership with outstanding people to work with. Jacob to excellent care of my family Jacob to excellent care of my family More

The service was great! Ryan was professional and friendly! We love our van! We would highly recommend Ryan and Pappas to our family and friends! Ryan was professional and friendly! We love our van! We would highly recommend Ryan and Pappas to our family and friends! More

They were friendly and helpful, supporting us through the process without high pressure. Dealership was clean and inviting. process without high pressure. Dealership was clean and inviting. More

I had a great experience working with Ryan! From the moment I walked in, he was friendly, welcoming, and true to what he says in his bio - not pushy at all. He really took the time to understan From the moment I walked in, he was friendly, welcoming, and true to what he says in his bio - not pushy at all. He really took the time to understand what I was looking for, and I never felt pressured or rushed throughout the process. Ryan made everything simple and straightforward, which I really appreciated. If you're looking for someone who genuinely wants to help and make your car-buying experience easy, I definitely recommend reaching out to him! More

I'm a bit late with this review as I took delivery of our 2025 Camry on 12/13/2025. Steve Helmich as usual was great to work with. Most of the process was done by phone, and we only spent about 90 minutes to 2025 Camry on 12/13/2025. Steve Helmich as usual was great to work with. Most of the process was done by phone, and we only spent about 90 minutes total in the dealership. Steve made the buy easy, and Glenn Ritter did a super job getting us in and out of the finance office quickly. Pappas IS the place to go!! More

It was a buyer's market when I bought from Tony at Pappas Toyota. I could have bought from anywhere. Tony is friendly, accessible and knowledgeable. I trust him. After the sale, he was there to connect m Toyota. I could have bought from anywhere. Tony is friendly, accessible and knowledgeable. I trust him. After the sale, he was there to connect me to the vehicle and show me the various tricks to make it more useful. I am very happy with my purchase and I would send my kids to Tony. More

My introduction to Pappas Toyota was through its service department. I acquired a Toyota pickup truck in a private sale and needed a dealer for regular maintenance. My experience with the service departme department. I acquired a Toyota pickup truck in a private sale and needed a dealer for regular maintenance. My experience with the service department led me to purchase two Toyota vehicles at Pappas. A majority of the time I can have my vehicles serviced the same week I call for an appointment and often the same day I call. Employees in the service department are always friendly and knowledgable. My vehicles run flawlessly due to Toyota's quality and the regular maintenance I receive at Pappas. My experience with the sales staff begins and ends with Joe Herman. No high pressure on any sale. If the particular vehicle I am looking for is not on the lot, Joe will find it at another dealership and have it delivered to Pappas. Joe is friendly and easy to work with. I recommend both Pappas Toyota and Joe Herman to anyone searching for a new or used vehicle. More