Tom Pappas Toyota

My introduction to Pappas Toyota was through its service department. I acquired a Toyota pickup truck in a private sale and needed a dealer for regular maintenance. My experience with the service departme department. I acquired a Toyota pickup truck in a private sale and needed a dealer for regular maintenance. My experience with the service department led me to purchase two Toyota vehicles at Pappas. A majority of the time I can have my vehicles serviced the same week I call for an appointment and often the same day I call. Employees in the service department are always friendly and knowledgable. My vehicles run flawlessly due to Toyota's quality and the regular maintenance I receive at Pappas. My experience with the sales staff begins and ends with Joe Herman. No high pressure on any sale. If the particular vehicle I am looking for is not on the lot, Joe will find it at another dealership and have it delivered to Pappas. Joe is friendly and easy to work with. I recommend both Pappas Toyota and Joe Herman to anyone searching for a new or used vehicle. More

I have been coming to Pappas Toyota for a couple of years since purchasing my 2018 Toyota Tundra. The service department here is top-notch. All the staff truly listen and care about you and your vehicl years since purchasing my 2018 Toyota Tundra. The service department here is top-notch. All the staff truly listen and care about you and your vehicle. I’ve owned many trucks over the years and have been to numerous service departments, but Pappas Toyota is hands down the best. I highly recommend this dealership to anyone looking for a vehicle or needing service. A big shout-out to Chris Lathangue, a Service Advisor at Pappas Toyota. I witnessed him assisting an elderly lady with questions about her vehicle, patiently explaining everything to ensure she understood before leaving. Chris even walked her to her car to make sure she was okay, as her arthritis was bothering her leg. Seeing people like Chris making the world a better place is heartwarming. More

What an amazing experience I had dealing with Pappas Toyota, from the start to the finish. Dave Dubois was a outstanding! First he helped in answering every question on the new Hybrid Tacomas, even whe Toyota, from the start to the finish. Dave Dubois was a outstanding! First he helped in answering every question on the new Hybrid Tacomas, even when information was slowly releasing upon first announcement. He then helped lead me through the process of securing a place in the waiting process. While waiting for the trucks release he quickly and attentively answered all my questions. Once one arrived he walked me through the process even staying after his shift. Dave is truly an employee who loves what he does and cares for his customers. Even going above and beyond his job description to seek out answers that didn’t relate to selling the vehicle. Brett Bales was another outstanding employee who explained and led me through the warranties and sales. He even went on my behalf to talk to other departments about after marked parts. These two truly made the experience a pleasure and one I will recommend to many in the years to come More

I recently purchased a RAV4 from Pappas Toyota, and I had an incredible experience! When I first came to check out the RAV4, I informed Isabel that I was there to just look and test drive. She showed me the an incredible experience! When I first came to check out the RAV4, I informed Isabel that I was there to just look and test drive. She showed me the car and all of its features and answered any questions that I had. I did not feel pressured like how I was at other dealerships. I returned a week later to officially order my car, and Isabel was thorough when going through everything with me. I will recommend Pappas Toyota and Isabel to anyone I know that is looking for a car! More

Dakota made my purchase of a new Tacoma smooth and comfortable. He was very knowledgeable about the Tacoma series and was able to answer my questions thoroughly. I never felt pressured or stressed dur comfortable. He was very knowledgeable about the Tacoma series and was able to answer my questions thoroughly. I never felt pressured or stressed during the the whole process. I was happy to continue my brand loyalty to Toyota of 17 years with another. With Dakota and the team at Pappas, I am confident my Tacoma will reliably take me and my family through many adventures for years to come. Thank you! More

Isabel was awesome to work with during my recent Tundra purchase! She was responsive, polite, and knowledgeable. We worked with her Mom for years both buying cars AND handling our real estate needs. Isabel purchase! She was responsive, polite, and knowledgeable. We worked with her Mom for years both buying cars AND handling our real estate needs. Isabel is a natural at sales, and more importantly, she listens exceptionally well. True mark of a salesperson intent on meeting customer’s needs. Highly recommend! More

Isabel did an amazing job both times that she’s helped us. My husband bought a new truck with her in February. She did an amazing job answering all of our questions and working to find the best fit for us us. My husband bought a new truck with her in February. She did an amazing job answering all of our questions and working to find the best fit for us. Isabel even helped him connect his phone when it was being difficult. When my car kicked the bucket this month she helped us compare new cars when we were starting to look. Then when we decided that it would be out of our price range, she helped us to find a used car. Isabel went above and beyond helping us both times! Hopefully we won’t be seeing her anytime soon, but she did such a good job helping us that I know she’d do the same for other families. More

Shay was amazing! ! From the fast response to going way above and beyond to help me out! My family is jealous of my Pappas Toyota swag, we are going to advertise y’all ! From the fast response to going way above and beyond to help me out! My family is jealous of my Pappas Toyota swag, we are going to advertise y’all so much you’ll need to open up a location in DFW! Huge thank you! More

As usual, service was on point and on time. The wait is never long and they always point out upcoming service needs. The wait is never long and they always point out upcoming service needs. More