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33 Reviews of Tom Kelley Cadillac - Service Center
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May 06, 2025
They are knowledgeable and efficient. Most of all they promptly take care of the issue as well as taking care of a recall in addition to my concern. They are always kind and friendly and Most of all they promptly take care of the issue as well as taking care of a recall in addition to my concern. They are always kind and friendly and address me by name. They are the best. More
by jrathge
Verified Customer
May 02, 2025
The dealership is helpful through the sale of the vehicle all the way to having the vehicle service good courteous people and very knowledgeable all the way to having the vehicle service good courteous people and very knowledgeable More
by MRBLUECAV
Employees Worked With
May 02, 2025
Fast,efficient, and friendly My experience overall was great I came in they had an opening and installed and programmed an OEM part that I purchased. great I came in they had an opening and installed and programmed an OEM part that I purchased. More
by KENCLARK0108
Employees Worked With
John Rittenhouse
May 23, 2024
Jackson was fantastic! He went through the entire set-up and didn't make me feel stupid. He didn't rush and made sure that I understood everything we had just gone through. He went through the entire set-up and didn't make me feel stupid. He didn't rush and made sure that I understood everything we had just gone through. Service was a bit different. I had an appt at 7:30 in the morning to drop off my car and said I need the car back early afternoon. I had to call twice to see what was going on and was finally told around 2pm that they were in the process of diagnosing the problem. So that tells me that my car sat all morning so why schedule appts?? More
by bsteiner0
January 25, 2019
Improper conduct Steve, the service manager, is very unpleasant to deal with. Made me feel uncomfortable reprimanding his employees in front of me to the point where I Steve, the service manager, is very unpleasant to deal with. Made me feel uncomfortable reprimanding his employees in front of me to the point where I left. All other workers are great which is the reason I have done business here for so long. More
by Unpleasant
Employees Worked With
All employees where great! STEVE WAS THE PROBLEM!
February 05, 2018
Outstanding Service John Rittenhouse at Kelley Cadillac provides consistently professional, prompt, and outstanding service for me every time. I can't say enough good thi John Rittenhouse at Kelley Cadillac provides consistently professional, prompt, and outstanding service for me every time. I can't say enough good things about him. I have been a long term Cadillac owner and will continue to be mostly because of the quality service department and John! More
by KirkJohnson
Employees Worked With
John Rittenhouse
