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Tom Kelley Cadillac - Service Center

Fort Wayne, IN

4.8
109 Reviews

109 Reviews of Tom Kelley Cadillac - Service Center

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July 24, 2025

Awesome service! I have always have great service there and there service department plays.careful attention to detail More

by TONY@ASHCREST.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Everything was great except how long it took. . for a oil change it took way too long. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager great
July 23, 2025

Routine oil change and answered the questions regarding my recall on my Cadillac Clean dealership able to work while waiting with free Wi-Fi and comfort More

by TERRISTUCKEY1
Recommend Dealer
Yes
Employees Worked With
Service department
July 22, 2025

Service was great as always. John is attentive to customer needs. I truly like the attention to detail that John and Kelley provide. More

by CRAIGELLISLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
July 19, 2025

The Kelley Cadillac Service Center is excellent! John Rittenhouse and the service team have taken care of my auto service needs since 2012. I highly recommend them to those seeking automotive serv More

by LIEGEMAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

All ways on time and all ways right. I appreciate the care they take with my automobiles. More

by DEVERAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

The dealership is very clean and the staff are very nice , The service crew do nice work More

by Vern1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
July 15, 2025

Your dealership people are always kind and friendly and eager to take great care of my Cadillac. You get me in and out of your service center within an hour every time! My car runs quiet and smooth and I'm More

by jerrynuerge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Picked up my Escalade for recall work and returned it back to my house while I was as work. Very convenient More

by krillenberger22
Recommend Dealer
Yes
July 13, 2025

Excellent. Took care of us really well They listened to our needs and took care of us fully and fast!!! More

by SOPIKB
Recommend Dealer
Yes
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