Back

Tom Kelley Cadillac

Fort Wayne, IN

4.8
371 Reviews
Contact Dealership

625 Grand Nat'l Dr

Fort Wayne, IN

46804

Directions

Filter Reviews by Keyword

By Type

Showing 371 reviews

August 06, 2025

From start to finish had a great experience with Jackson and the team. They made the experience seamless and easy. Would definitely recommend them to anyone shopping for a new vehicle. More

by Ckarami09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Great Experience. Jackson was great to work with and the tech team was very thorough going through all of the features. More

by jared36
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

Very knowledgeable and professional. I would not hesitate to come back and purchase a vehicle in the future. Jackson made the purchase very easy and transparent. He went out of his way t More

by biblj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Great service. Good folks. I have been a customer for 10 years and will continue to do business there More

by LALAGIRL4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

They said they wanted to make it happen and they did exactly what they said they would do and more! More

by HERMANGORDY
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Jackson Russell was very professional. We appreciated him making the extra effort to make our purchase easier More

by TERRYFEIGHTNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Awesome service! I have always have great service there and there service department plays.careful attention to detail More

by TONY@ASHCREST.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Everything was great except how long it took. . for a oil change it took way too long. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager great
July 23, 2025

Routine oil change and answered the questions regarding my recall on my Cadillac Clean dealership able to work while waiting with free Wi-Fi and comfort More

by TERRISTUCKEY1
Recommend Dealer
Yes
Employees Worked With
Service department
July 22, 2025

Service was great as always. John is attentive to customer needs. I truly like the attention to detail that John and Kelley provide. More

by CRAIGELLISLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
...
9
...