Back

Tom Kelley Cadillac

Fort Wayne, IN

4.9
226 Reviews
Contact Dealership

625 Grand Nat'l Dr

Fort Wayne, IN

46804

Directions

Filter Reviews by Keyword

By Type

Showing 226 reviews

May 14, 2025

Great customer service, friendly and helpful, very knowledgeable on product. Very easy to make service appointment. Great coffee. More

by Ericalynnfriend
Recommend Dealer
Yes
Employees Worked With
Quinton McGhee
May 14, 2025

I couldn’t be more pleased with the service provided - John and Cody are two outstanding professionals who will do most anything to meet my vehicle/service needs! More

by Golf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Parent and John Ritenhousr
May 13, 2025

Always friendly. Very accommodating. Everything fixed in a timely manner , clean I enjoy coming in More

by prhinehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rittenhouse
May 13, 2025

Everyone is helpful and easy to deal with. I have never had a problem but I would love to know what will replace the XT5 as I would love the next years model but they aren't making them More

by jabogrim2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alt
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Very helpful on any repairs— John the service rep is very knowledgeable to get needed repairs done More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John. Fitzgerald service
May 11, 2025

Very good service from Jackson and his sales team. ,keep up the good work, as a business owner ,it is nice to know that team work matters More

by patrick5180
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

I was taken in at the last minute for an oil change. They said it would take about an hour. It did take two hours. More

by MERCER_WI
Recommend Dealer
Yes
May 10, 2025

Jason was very nice to deal with and very knowledgeable about the product. We will recommend this dealership to anyone interested in buying a vehicle. More

by jtruexs334
Recommend Dealer
Yes
Employees Worked With
Jason
May 09, 2025

front door service, kept me updated on my vehicle progress and went above and beyond to see that I had great service. Thank you, KayLyne More

by SKOMETS20
Recommend Dealer
Yes
Employees Worked With
KayLyne VanCuren
May 08, 2025

It took 2 1/2 hours for my oil change. After 90 minutes, I was offered a ride home and that it would be another 20-30 minutes if I needed to wait. More

by Jan.laufer0830
Recommend Dealer
No
Employees Worked With
John. He was fine.
...
7
...