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Tom Kelley Cadillac

Fort Wayne, IN

4.8
371 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 371 reviews

July 09, 2025

Never a problem, excellent service . Never a problem excellent service. When John Rittenhouse leaves so will I. More

by Dennis Accavallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clontz
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Everyone made the car buying process very easy. Every one that I worked with was extremely helpful and kind! More

by Natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Jackson Russell was Great. He is very good at his job. Totally professional and informative. Very nice to have a Dealership that cares for the customers! More

by Santa Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

John Rittenhouse has been my service supervisor for many cars and trucks and over 25 years. I followed John from Dodge to Kelly. He has been genuine and professional every time and gotten me thru some majo More

by indiancr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
July 07, 2025

Routine oil change very unhappy my car only has 6000 miles on it and the underneath was covered in oil from carelessness. Only reason we noticed was a spot on our garage floor. More

by urcatcher22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
July 05, 2025

Antonio Sparks did a great job with ensuring he provided the best customer service possible. More

by aishawhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Always very friendly and the place is extremely clean. I feel my car is in good hands with their service techs. More

by smscreeton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Very courteous, polite, and professional. When I brought my car in for service, Jackson found me in the lounge, asked me how I was doing, and if I had any questions. He is friendly, he rememb More

by craemitchell1029
Recommend Dealer
Yes
Employees Worked With
Jackson Russell was my sales rep.
July 03, 2025

The service team is there to listen and get your vehicle in and out in a timelymanner. . More

by qrmcghee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

Always a First-Class experience at Tom Kelley Cadillac! The service team there always takes care of me and my vehicle. More

by kid.selby
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
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