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Tom Kelley Cadillac

Fort Wayne, IN

4.8
325 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 325 reviews

June 11, 2025

Always confident with service Department. Customer for over 16 years. That's why I continue with Tom Kelley More

by FIRST1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 11, 2025

The service was very prompt and courteous by the service personnel and the work was in the time they specified and I noticed my vehicle ran much better after the work was completed More

by Ron Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse, Caitlin VanCuren
June 11, 2025

Extremely easy to work with, and they make sure you love every part of your experience! More

by SYDNEYMENCER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

We were greeted with a smile by our salesperson. In addition, he took time to answer any concerns we may have had. Overall, the experience was great. More

by CWILLYUMS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

I’ve purchased many vehicles from Kelley through the years. I’ve experienced great service, helpful sales reps., & personally interactive ownership. More

by Rick Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rittenhouse
June 10, 2025

Very nice dealership! They have a great selection of cars, knowledgeable and friendly staff, and a great coffee machine. Jackson was really wonderful! More

by Kelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2025

Always good service. Very nice waiting area. Short wait time for amount of service work performed. More

by larryterhune
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 10, 2025

Easy to schedule my service and was completed promptly. I received a short video from the service representative outlining what he saw and recommended. Easy pick up after the service was completed and they More

by Dale.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rittenhouse, service manager
June 10, 2025

Kelley Cadillac and Chevy both provide quality services. And have always had a good selection of good vehicles. More

by gbransondllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2025

The Cadillac service manager, John Rittenhouse, has been excellent to work with through the years. He’s very knowledgeable, helpful, and accommodating with his approach to service. The service department’ More

by Rick Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
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