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Tom Kelley Cadillac

Fort Wayne, IN

4.8
351 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 351 reviews

June 26, 2025

Brandon is amazing. Not only did he got me in on the same day for service, but he is also very respectful and courteous. More

by NMEYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
June 26, 2025

John is always helpful lets me know what work is due to be done. The work was done quickly and they let me know when they were done. The lounge is comfortable to wait in, and they also offer coffee, hot More

by TWHEEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 26, 2025

Pleasant to work with, our service manager and our salesperson very helpful to us every time More

by moxie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

The service and staff are always friendly and helpful. Easy to get my car in for service and keeps me informed on when it will be done More

by LOSHERBELINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John is a great service rep
June 25, 2025

Jackson Russell was very thorough in explaining the operation of all the vehicle options. He helped set up my new vehicle to my preferences. I would definitely recommend Jackson to anyone looking for a More

by jbxlr
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

Jackson went above and beyond during my purchase of my new vehicle. Team was great More

by jpochopien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

John Rittenhouse was FANTASTIC! He kept me updating the status of my work. Then at the end after They walked and vacuumed my car, he took my car to their body shop to have an es More

by DWMDWM987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rittenhouse
June 24, 2025

Service was timely, thorough, and I was treated with courtesy. I'm very pleased with Tom Kelley Cadillac. More

by TOMLINDAPHNE
Recommend Dealer
Yes
Jun 25, 2025 -

TOMLINDAPHNE responded

Thank you.

June 24, 2025

Nice to deal with ok ok ok ok ok ok ok ok ok ok ok More

by GREG8875
Recommend Dealer
Yes
Employees Worked With
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

John and the rest of the service team are amazing! Always welcoming and great to work with. More

by engermanje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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