
Tom Kelley Cadillac
Fort Wayne, IN
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Showing 136 reviews
Purchased a used vehicle! I recently purchased a used truck, the salesman was very knowledgeable about the vehicle. It was after the purchase we started having issue. There nee I recently purchased a used truck, the salesman was very knowledgeable about the vehicle. It was after the purchase we started having issue. There needed to be a few things fixed and the salsman told me to call and he would take care of scheduling it in . I called and texted him for 2 to 3 weeks before he got back with me . He told me he had to run it by his manager and get it scheduled in and he would get back with me and I waited another week or more and nothing. I finally called to ask to speak to someone higher up. That's when the sales manager James called me back and with in 15 min he had my vehicle scheduled in so the issues could be resolved. James was very nice and professional, the salesman that sold the truck to me did not make him aware of anything. In the end I am satisfied. Kyle was the salesman he started off impressive, but by the end he was worthless, not happy with him at all. Everyone else was great. More
Excellent I bought a volvo xc60. But this website doesn't allow me to select this make. There are only two options, Cadillac and Saab. Excellent service. I bought a volvo xc60. But this website doesn't allow me to select this make. There are only two options, Cadillac and Saab. Excellent service. More
Raul Torres & Kelley Cadillac Top Notch Raul Torres made buying a new car a very pleasant experience. He was easy to work with, very professional, and honest. Top notch. All in all a great e Raul Torres made buying a new car a very pleasant experience. He was easy to work with, very professional, and honest. Top notch. All in all a great experience. More
New car delivery orientation Rachael Cook gave an in depth unhurried training session to us on all the new technical features of the XT5 Cadillac. Thank you very much! She invit Rachael Cook gave an in depth unhurried training session to us on all the new technical features of the XT5 Cadillac. Thank you very much! She invited us to call or stop in any time after we drive the car and adjust. Good service with a smile! Anne and Ernie Keller More
No problems, smooth and easy process! No high pressure tactics and purchase process was smooth and easy as it should be. purchased new BMW not a Cadillac but BMW wasn't and option yet No high pressure tactics and purchase process was smooth and easy as it should be. purchased new BMW not a Cadillac but BMW wasn't and option yet as Kelley just took over it. More
Exceptional Customer Service 3rd vehicle I've purchased from Kelley Cadillac. It’s been amazing each and every time. See Jason Alt or Bill Bodecker today for your next car. You wi 3rd vehicle I've purchased from Kelley Cadillac. It’s been amazing each and every time. See Jason Alt or Bill Bodecker today for your next car. You will NOT be disappointed! More
Car purchase JASON ALT SOLD ME CAR. WAS I PLEASED? YES. WOULD I SEND CUSTOMERS? MOST DEFINITELY. ALL QUESTIONS I HAD WAS ANSWERED. GOOD JOB JASON.AND I APPRECIT JASON ALT SOLD ME CAR. WAS I PLEASED? YES. WOULD I SEND CUSTOMERS? MOST DEFINITELY. ALL QUESTIONS I HAD WAS ANSWERED. GOOD JOB JASON.AND I APPRECITED ALL YOUR SERVICE More
Very satisfied ....recommend this dealership.....BEST SERVICE DEPARTMENT IN FORT WAYNE !..... Jason Alt took care of all my needs when it came to purchasing my e ....recommend this dealership.....BEST SERVICE DEPARTMENT IN FORT WAYNE !..... Jason Alt took care of all my needs when it came to purchasing my escalade....thank you Kelley automotive. More
Great Service Great staff and service! Kaleb was very helpful in answering all my questions both before and after the sale. The car is immaculate. We’re so happy wi Great staff and service! Kaleb was very helpful in answering all my questions both before and after the sale. The car is immaculate. We’re so happy with our purchase. More
Awesome Great service and care. I have been most impressed with the care they continue to give even after the sale! I love my new to me car! Thanks Raul! Great service and care. I have been most impressed with the care they continue to give even after the sale! I love my new to me car! Thanks Raul! More