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Tom Kelley Cadillac

Fort Wayne, IN

4.9
219 Reviews
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625 Grand Nat'l Dr

Fort Wayne, IN

46804

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Showing 219 reviews

June 14, 2025

KayLyne is the best part of this dealership! She was outstanding, great customer service skills! We will be back for sure! More

by kaylyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KayLyne
June 13, 2025

Kaylynn and John Rittenhouse are amazing and work to meet the needs of their customers:) More

by Christa Sullinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 13, 2025

The service was done correctly. John the service manager was upfront with what needed done and the cost to fit it. More

by PAMELA.JONES12912
Workmanship
Recommend Dealer
Yes
Employees Worked With
John
June 11, 2025

I’ve purchased many vehicles from Kelley through the years. I’ve experienced great service, helpful sales reps., & personally interactive ownership. More

by Rick Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rittenhouse
June 11, 2025

Extremely easy to work with, and they make sure you love every part of your experience! More

by SYDNEYMENCER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clontz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Howe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

We were greeted with a smile by our salesperson. In addition, he took time to answer any concerns we may have had. Overall, the experience was great. More

by CWILLYUMS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinton McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Good product, knowledgeable sales staff, Clean show store And. Good customer service. I am a satisfied return customer. More

by P_MALT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Always confident with service Department. Customer for over 16 years. That's why I continue with Tom Kelley More

by FIRST1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse
June 11, 2025

The service was very prompt and courteous by the service personnel and the work was in the time they specified and I noticed my vehicle ran much better after the work was completed More

by Ron Mon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rittenhouse, Caitlin VanCuren
June 10, 2025

Very nice dealership! They have a great selection of cars, knowledgeable and friendly staff, and a great coffee machine. Jackson was really wonderful! More

by Kelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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